Senior Product Safety & Compliance Manager

PlayStation Global; London; Hybrid; GBP 125,000 - 150,000; Full time

Job description

Why PlayStation?

PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Senior Product Safety and Compliance Manager

London, UK (hybrid)

Role Overview:

As the Senior Product Safety and Compliance Manager, you will join PlayStation's Global Compliance Team, playing a vital role in ensuring our products meet regulatory and safety standards across the Americas and EMEA regions. This position offers a unique opportunity to develop a comprehensive understanding of PlayStation's regulatory and supply chain operations while contributing directly to the successful launch of our innovative products.

In this highly operational role, you will collaborate with key internal teams and external stakeholders across the Sony Group, acting as a critical partner in navigating complex compliance requirements. Your expertise will be essential in maintaining product safety and supporting PlayStation's commitment to delivering exceptional gaming experiences.

What you'll be doing:

1. Ensure PlayStation products comply with all regulations, including Safety, EMC, Radio, and Energy Efficiency across multiple regions, including North America, Europe, Latin America, the Middle East, India, South Africa, and Australia.
2. Lead certification processes for new product launches, coordinating with the Tokyo head office, local partners, testing labs, and agencies to achieve timely approvals.
3. Collaborate with product development teams to incorporate compliance into the design and development process.
4. Develop and implement strategic approaches to ensure compliance with all regulatory requirements for successful product launches.
5. Track changes to certification and test standards, ensuring documentation is current and products meet all compliance requirements until the end of life.
6. Develop and refine compliance procedures and coordinate business optimization projects to enhance operational efficiency.
7. Conduct comprehensive legal tracking to ensure regulatory compliance requirements are implemented throughout the business by the enforcement date.
8. Represent SIE in relevant technical standards committees and industry trade associations.
9. Proactively communicate new requirements to cross-functional teams and senior management.
10. Investigate Market Surveillance inquiries and manage non-compliance investigations, working with relevant teams to implement corrective actions.
11. Lead investigations into alleged safety incidents, conduct detailed analysis and implement corrective action. Train stakeholders in reporting systems and assist the legal department.
12. Foster a collaborative culture within the global product compliance team, ensuring regional consistency and alignment.
13. Conduct training sessions to educate internal teams on compliance standards and practices.

What we're looking for:

1. Bachelor's Degree in Engineering, Computer Science, or equivalent preferred.
2. 8+ years working in one or more regulatory compliance fields (e.g. Safety, EMC, Radio) in design, testing and/or certification roles.
3. Experience managing multiple product compliance certifications with sound project management skills.
4. Product compliance experience relating to labeling, instruction manuals and packaging.
5. Strong interpersonal skills with the ability to work collaboratively with international counterparts.
6. Understanding of hardware product development and regulatory compliance processes in the electronics manufacturing industry.
7. Passion for innovation and a proactive approach to problem-solving.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.