Senior Product Manager, DevOps and Infrastructure Products

The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward:

• Building a next-generation data experience for GSK’s scientists, engineers, and decision-makers, increasing productivity, and reducing time spent on “data mechanics”
• Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talent
• Aggressively engineering our data at scale to unlock the value of our combined data assets and predictions in real-time

Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data / computing / analysis platforms, and data-powered applications.

We are seeking a highly skilled and experienced Senior Product Manager for our DevOps and Infrastructure products. In this role, you will be responsible for developing and executing the product strategy of our DevOps and Infrastructure platforms to meet the customer needs. You will partner closely with the leaders of Onyx’s engineering teams (DevOps and Infrastructure, AI/ML analysis and computing platform, data & knowledge platform, data engineering, UI/UX engineering), along with the Onyx portfolio management team, to deliver industry-leading DevOps and Infrastructure products that provide Infrastructure-as-code abstractions and operating principles, leading cloud computing capability, automation, observability, operability, and developer experience. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of DevOps and Infrastructure products. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. This ensures that we have the right DevOps and Infrastructure components to power our platforms and services reliably and securely.

Key responsibilities for the Senior Product Manager- DevOps and Infrastructure Products include:

• Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our DevOps and Infrastructure product portfolio, aligned with the Onyx’s overall product vision and objectives.
• Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements.
• Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals.
• Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management.
• Cross-Functional Collaboration: Collaborate with DevOps & Infrastructure, data engineering, computing platform engineering, data & knowledge platform engineering, program management teams to align product strategies, gather input, and drive successful implementation plans.
• Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction.
• Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience.
• Stakeholder Management: Engage with key stakeholders, including senior Technology leadership, to provide updates on product performance, roadmap, and future plans.
• Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the DevOps and Infrastructure space. Share insights and act as a thought leader within the organization and industry events.
• Manage vendor relationships and contracting; delegate these duties where it is advantageous to do so.
• Design innovative strategy beyond the current enterprise way of working to create a better environment for the end users, and able to construct a coordinated, stepwise plan to bring others along with the change curve.
• Standard bearer for proper ways of working and engineering discipline, including the QMS framework and CI/CD best practices and proactively spearhead improvement within their engineering area.
• Serve as a technical thought leader and champion: e.g., speak at industry events, promote GSK as an attractive place to build a career and thrive as a data platform engineer, act as a key knowledge holder for the Onyx organization.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelors degree in Computer Science, Software Engineering, or related discipline and relevant work experience.
• Experience with DevOps and/or cloud infrastructure product development or management.
• Experience with software engineering ways of working and engagement model.
• Experience working in an agile product development environment.
• Experience in product management, with a focus on DevOps and Infrastructure products.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Strong understanding of modern infrastructure and site reliability engineering practice, including Infrastructure-as-code tools (e.g. Terraform, Ansible…) and metrics and observability tools (e.g. Prometheus, Grafana…).
• Strong understanding of modern DevOps practice, including DevOps stacks (e.g. Jenkins, GitLab, CircleCI…).
• Cloud experience (e.g. AWS, Google Cloud, Azure, Kubernetes).
• Familiar with software engineering ways of working and engagement model.
• Strong proficiency in utilizing various product management tools, including Jira and Confluence.
• Proven track record of successfully launching and managing high-stake, business-critical engineering products spanning multiple geographies and time zones.
• Experience working in an agile product development environment.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication, collaboration, and stakeholder management skills.
• Strong leadership abilities and a self-driven, proactive approach.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.