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Senior Product Manager - Commercial General Merchandise

TN United Kingdom

London

On-site

GBP 60,000 - 100,000

Yesterday
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Job summary

An established industry player in retail is seeking a Senior Product Manager to enhance customer experiences through innovative product development. In this role, you will collaborate with various teams to shape technology strategies and improve operational efficiency. You will lead an agile team, prioritize product goals, and communicate effectively with stakeholders. This position offers a unique opportunity to influence the future of retail technology and make a significant impact on millions of customers. If you are passionate about leveraging technology to drive change and improve customer satisfaction, this role is perfect for you.

Qualifications

  • Knowledge of retail business and technology landscape.
  • Understanding of Agile delivery and modern engineering practices.

Responsibilities

  • Own new and existing Commercial GM products based on strategic roadmap.
  • Lead an agile Engineering team to drive roadmaps and development.

Skills

Agile delivery

Product development principles

Problem-solving

Collaboration

Education

Bachelor's degree in Business or related field

Tools

Agile methodologies

Data integration tools

Job description

Senior Product Manager - Commercial General Merchandise, London
Client:

Sainsbury's

Location:

London, United Kingdom

Job Category:

Retail

-

EU work permit required:

Yes

Job Reference:

62d26f6c58e2

Job Views:

6

Posted:

02.04.2025

Expiry Date:

17.05.2025

Job Description:

We’re a multi-channel, multi-brand retail business serving millions of customers a day, with the UK’s largest loyalty scheme and an ever-evolving set of technology products. All this equals over 1.2 billion transactions each year, presenting a volume, depth, and complexity of data that few can match.

We don’t think we’re exaggerating when we say we have the most exciting data set in the country. And from the insights gained, we build scalable, high-performance products using cutting-edge technology that give our customers an amazing shopping experience – like our award-winning Smartshop app. In an inclusive, agile environment, you’ll have the space to be curious, to experiment, and to solve real-world challenges. And you’ll get to see your creations in the hands of hundreds of colleagues or millions of customers across the UK.

Commercial is at the very heart of Sainsbury’s and where we vision, create, plan and buy the products our customers love. It’s where you’ll find our buying, merchandising and quality teams alongside specialist teams focused on buying, own brand, space, events, pricing and promotions. In Sainsbury’s Tech – Commercial General Merchandise (GM), we provide the technology and data to empower our Commercial colleagues with market-leading decisioning and execution capabilities.

As a Senior Product Manager in Commercial GM, you will work closely with a variety of teams across commercial, digital, supply chain, logistics and retail to advance several core strategic initiatives by building products that enhance our customer experience and increase the efficiency and effectiveness of our commercial capabilities.

You’ll be shaping our Commercial technology to align with our strategic outcome of “More Argos, More Often” – building and iterating products supporting new and exciting propositions to give our customers unparalleled choice and value in their shopping missions across our GM brands.

You’ll transform our ways of working and influence how we make decisions. You’ll enable connected planning and operational efficiency.

You’ll bring together data integration, perceptive analytics, and flexibility to help Sainsbury’s achieve its full potential.

More about the role:

  1. You'll be responsible for owning new and existing Commercial GM products, based on our ever-evolving strategic roadmap.
  2. You'll work with both commercial and technical stakeholders to share and deliver on our vision; steering the direction of development, interacting frequently with senior leaders, and working closely with a range of teams to ensure activity is prioritised in line with the agreed product goals and metrics.
  3. You'll lead an agile Engineering team, in partnership with an Engineering Manager, to drive Commercial GM roadmaps and development; regularly communicating progress, proactively managing risks/issues to remove blockers, and effectively prioritising, coordinating, and communicating the resolution of any production issues.
  4. You’ll be responsible for the coordination and alignment with other product teams and experience design to develop and launch new products and to continually improve customer experience.
  5. Always considering the market context and ever-evolving technology and legislative environment, you’ll clearly articulate the business benefit of potential and current products, while tracking both effort and value delivery, to identify opportunities for cost reduction and quality improvement.
  6. You’ll work with third party software partners on build and buy initiatives in addition to our own in-house build capabilities.

More about you:
  1. Possess knowledge and understanding of a retail business and technology landscape, and how to maximise the value that commercial products can and will add.
  2. Clear understanding of Agile delivery and modern engineering team practices.
  3. Knowledge of product development principles and methodologies.
  4. Demonstrate great value behaviours and a growth mindset coupled with drive, determination, and desire.
  5. Judgement to make sometimes difficult and complex decisions at pace - comfortable dealing with ambiguous situations and helping drive towards clarity.
  6. An ability to creatively solve problems and enthusiasm for delivering change through people and technology.
  7. A high level of team contribution, seeking opportunities to provide input and support across the team and outside core areas of focus - a role model effective collaboration.
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