Senior Product Manager

PA Consulting; London; Hybrid; GBP 60,000 - 100,000; Full time

Job description

Company Description

About us

We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

Job Description

At PA Consulting, we combine creativity, strategy, and technical expertise to deliver human-centred solutions for our clients. As part of the Digital and Data team, you will help bridge the gap between business challenges and innovative solutions, contributing to projects that make a tangible difference. As a Senior Product Manager, you’ll take on a leadership role in shaping and delivering transformative products and services. You’ll work on complex projects that require a blend of strategic vision, delivery management, and relationship-building skills.

What You’ll Do

• Lead the end-to-end delivery of products and services, working closely with clients to define product vision, strategy, and roadmaps. You'll align priorities with business objectives, user needs, and technical feasibility. You’ll work on a range of assignment types, including rapid strategy development, product design and delivery, and product advisory.
• Manage the product lifecycle, from discovery to delivery, taking responsibility for defining and prioritising backlogs, overseeing development, and monitoring quality assurance.
• Conduct user and market research, analysing customer behaviours, competitive landscapes, and industry trends to inform strategic decisions and identify growth opportunities.
• Facilitate workshops and stakeholder sessions to drive alignment, gather requirements, and co-create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed.
• Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience.
• Establish success metrics, such as KPIs and OKRs, to measure impact and ensure alignment with broader business goals. You'll also design operating models that support continuous product improvement.
• Manage cross-functional teams, including design, engineering, delivery, and QA, ensuring seamless collaboration and effective communication across all phases of delivery.
• Build trusted client relationships, acting as a strategic advisor and identifying opportunities to extend engagements and deliver additional value.
• Lead complex engagements, managing timelines, budgets, and risks, while ensuring that deliverables meet the highest standards.
• Mentor and develop team members, sharing your expertise in product management and service design to build internal capability and drive continuous improvement.
• Contribute to business development, supporting bid management, shaping proposals, and creating case studies to showcase PA’s capabilities and successes.

This role offers the opportunity to work on high-impact projects, balancing strategic thinking with hands-on delivery and collaboration. You'll help drive transformation for clients while contributing to the continued growth and excellence of PA Consulting.

What We’re Looking For

• Significant experience leading product development and delivery, with a proven track record of managing multi-stakeholder environments and delivering complex solutions.
• Experience in a client facing role, either with an agency or consultancy, where you have built strong client relationships and owned assignment outcomes. Experience of leading proposals.
• Comfortable working across all PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
• Expertise in product management, service design, and digital strategy methodologies, with the ability to adapt approaches to meet diverse challenges.
• Strong analytical skills, with the ability to synthesise data, research, and insights into clear, actionable recommendations.
• Exceptional communication skills, with the ability to influence senior stakeholders and present complex ideas in a structured, intuitive way.
• Experience leading cross-functional teams, ensuring alignment across disciplines and delivering high-quality outcomes.
• A collaborative and empathetic leadership style, with a focus on mentoring, developing others, and harnessing a culture of excellence.
• Strong business acumen, with the ability to identify new opportunities, contribute to business development, and build PA’s reputation as a leader in product management and service design.

Hybrid Working

We believe in collaboration and are guided by our client's work and needs; however, we value flexibility too. Our hybrid working model lets you balance work and life, with most roles requiring at least three days a week in the office or on client sites. Your schedule will be shaped by your role, team needs, and discussions with your manager to ensure the right mix of face-to-face and independent work.

Apply now to join PA Consulting as a Senior Product Manager and help shape the future for our clients and their customers.

Life At PA

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity – bringing ingenuity to life.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family.
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days.
• Generous company pension scheme.
• Opportunity to get involved with community and charity-based initiatives.
• Annual performance-based bonus.
• PA share ownership.
• Tax efficient benefits (cycle to work, give as you earn).

We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [e-mail]

#LI-AA1