Senior Product Designer

Unily; London; Hybrid; GBP 50,000 - 90,000; Full time

Job description

Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

We have recently been positioned as a market leader across the 2023 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. The only company in the industry with this standing. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

Job Purpose

As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Senior Product Designer to play a key role in leading Product design for multiple product areas. You will be embedded in cross-functional scrum teams, ensuring that we deliver a user experience that delights our customers and end users.

This role reports directly to the Head of Product, joining a talented team of Product Managers and Designers. We are seeking someone with extensive Product design experience, particularly with established B2B SaaS products. The ideal candidate thrives in a dynamic, fast-paced environment, is passionate about understanding people and their motivations, and excels at designing experiences that help people overcome their challenges.

Main Responsibilities

1. Lead the design efforts across multiple product areas, ensuring a scalable, cohesive, and delightful user experience that meets both customer and end-user needs.
2. Collaborate closely with Product Managers and Engineers to understand and validate customer and user needs, creating innovative design solutions through ideation, prototyping, and testing.
3. Conduct research and discovery activities to gain a deep understanding of our customers and end-users, regularly analyzing insights and use cases while working with customers as well as customer-facing teams to inform design decisions.
4. Establish and maintain design standards, guidelines, and best practices to ensure consistency and scalability across products.
5. Design accessible, inclusive solutions that meet usability and accessibility standards.
6. Apply your knowledge of user behavior and psychology to craft intuitive solutions that account for cognitive biases and heuristics, ensuring an engaging and seamless user experience.
7. Design for multiple modalities, including desktop, mobile, and tablet, while ensuring consistency and usability across all platforms.

Requirements

1. 5+ years’ experience in Product Design
2. Experience working in B2B software; additional B2C experience is a bonus!
3. Experience working with global enterprise customers.
4. Experience conducting research and discovery activities with customers.
5. Ability to translate complex requirements into an engaging and easy-to-use experience.
6. Knowledge and a keen interest in user behaviors and psychology.
7. Knowledge of Accessibility standards and the ability to create user interfaces that conform to them.
8. Proficiency with the following tools: Figma, FigJam, Maze (or equivalent user testing software).
9. Understanding of Agile practices and the software development lifecycle.
10. Adaptability when working with, and in, existing design and UX systems.

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

Why Work For Unily?

In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:

1. Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.
2. Our industry-leading product. We are very proud of our ever-evolving product; naturally, we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.
3. The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis and also recognize that life happens during the 9-5:30 and encourage a sustainable work/life balance.
4. Our bright and modern office spaces. When you need to be in the office, we want it to be like being at home. We have a well-stocked kitchen, ample parking, and the option to bring your dog to work.
5. We offer a fantastic suite of benefits. Including 25 days holiday, Vitality life cover (for health, sight, hearing, and dental), Aviva pension, life assurance, income protection, and so many more.
6. Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme, and options to lease an Electric Vehicle through our salary sacrifice scheme.

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