Senior practitioner (Bank)

Midlands and Lancashire Commissioning Support Unit

As a registered professional do you have capacity to engage in work for 2 days per week or more? Join NHS Midlands and Lancashire as a bank nurse, working within our continuing healthcare department to conduct assessments and reviews of patient care.

Registered Nurse/Social Worker/Registered Allied Health Professional? Interested in a new challenge using your excellent assessment skills? We are looking for qualified Senior Practitioners to join the Personalised Healthcare Commissioning (PHC) service to work with our Teams in supporting ICB's in providing support for patients in receipt of health funding.

The post holder will play a key role in supporting the Personalised Healthcare Commissioning service across the region. Working within the remit of the National Framework for Continuing Healthcare and other NHS funding streams, the post holder will deliver an effective and competent level of service and consistently deliver a client-focused service.

You should be well versed in dealing with complex and sometimes contentious information.

The Post holder should hold a full UK driving licence and have access to a vehicle to be able to fulfil the requirements of this post.

If you are a confident, resilient, articulate and enthusiastic individual with a passion to constantly work to improve services for patients, are used to working in a challenging environment and like to find solutions/problem-solve, this could be the post for you.

Main duties of the job

The post holder will be expected to lead on Continuing healthcare assessments across the responsible integrated Care Board (ICB) area.

You will support and advise colleagues in relation to NHS Continuing Healthcare Funding ensuring current practice is being embedded into clinical practice, promoting best practice and compliance with the Department of Health processes.

The role will be responsive to ICB priorities and expectations whilst working on their behalf and representing them through work with NHS Continuing Healthcare.

Job responsibilities

• Working within a team of Personalised Healthcare Assessors, taking a lead role in complex cases, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement.
• Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas, where agreed.
• Managing a defined caseload for those with complex health needs.
• Managing staff in line with regional and local HR policies.
• Facilitating and contributing to multi-disciplinary assessments and patient reviews, in line with standard operating procedures.
• Actively involved in the recruitment of junior members of staff.
• Supporting the PHC team to ensure workstream plans are fulfilled and supervised effectively to ensure successful delivery.
• Supporting the Team Leader to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework.
• Deputizing (as required) in the absence of a team leader for PHC.
• Assisting the Team Leader for PHC with resolution of complaints, appeals and disputes.
• Raising issues of concern through the Senior Management Team where necessary.
• Mentoring and supervision of PHC Associate Practitioners, Practitioners and students.
• Contributing to performance improvement within the team of Senior Practitioners, Practitioners and Associate Practitioners ensuring that services are delivered to a high standard.
• Monitoring workstreams of PHC Practitioners and quality assurance of processes.
• Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
• Actively supporting the PHC team in working towards goals and objectives.
• Communicating information, risks, issues and dependencies, including briefings and reports.
• Maintaining professional registration and up-to-date knowledge of legislation.
• Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service.
• Delivering against objectives, achieving quality outcomes, prioritizing own workload and working to tight deadlines.
• Fostering transparency and a person-centered approach with patients, families and representatives.
• Promoting the use of Personal Health Budgets for eligible individuals as a means of their having control over their care and achieving best possible outcomes whilst being cost effective and value for money.
• Ensuring the principles and duties of safeguarding are holistically, consistently and contentiously applied.
• Contributing to maintenance and monitoring of service standards around quality.
• Complying with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies.
• Responsible for ensuring mandatory training is up-to-date.

Person Specification

• Extensive knowledge of specialist areas acquired through experience and training, plus further specialist knowledge of the continuing healthcare process and MDT working.
• Negotiation and conflict management skills and the ability to influence.
• Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Bromley, London

10 South Colonnade, 7th Floor, Canary Wharf,

£37,338 to £44,962 a year. Outer London HCA will apply to this role as appropriate.

Contract

Bank

Working pattern

To be discussed

Reference number

877-CSU-7037706-A

Job locations

Bromley, London

10 South Colonnade, 7th Floor, Canary Wharf,