Senior Platform Product Manager

Company Description

Internal - D/EB8

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

We're looking for an experienced Senior Product Manager to join our growing CrossCore team within the Identity & Fraud (ID&F) product management division, reporting to the Product Director.

Your role will be focused on product managing the CrossCore platform – the strategic delivery mechanism for Identity and Fraud solutions - as part of a robust cross-functional team including product, software engineering, quality assurance, service, commercial, sales and marketing. You will also manage the integration of the CrossCore platform into 3rd party systems, allowing customers to quickly utilise Experian products directly within the integrated solution.

Identity & Fraud Overview

Identity and fraud services are a crucial part of the UK & Ireland business services, holding a significant market presence. Experian is the largest provider of identity and fraud services in the UK&I market, covering areas such as background checking for employment, identity assurance, fraud prevention, and financial crime compliance. Over the past five years, Experian has prevented £9.5 billion in fraud, demonstrating the effectiveness of their services. Together the team protects consumers and businesses from financial crime while leveraging advanced technology to ensure a seamless and efficient process.

What you'll do

• Manage API products and integrated services that use combinations of workflows managed on the CrossCore platform.
• Use Agile project management practices to ensure efficient product development, aligning with Experian's Product Lifecycle Management (PLM) process.
• Identify, evaluate, and prioritise third-party integration opportunities, onboard partners, and oversee the technical integration process. Collaborate with the Legal team to negotiate terms.
• Collaborate with product and sales leadership to drive growth in identity and fraud solutions through integrated partnerships, identifying new business development opportunities.
• Engage with customers to understand their needs, ensuring integrations meet their requirements and capturing additional requirements for continuous improvement.
• Advocate for customers by conveying partner-related feedback to relevant Experian teams, enhancing partner-related processes and services to align with data-sharing partnerships.

Qualifications

• Leverage your experience with Agile product management to maintain regular customer contact, drive experimentation, and lead with insights that resonate across multiple markets.
• Engage in both technical and commercial discussions, bridging the gap between different stakeholders.
• Utilise your background in identity, fraud, or financial crime compliance solutions to enhance product offerings and ensure regulatory adherence.
• Manage API solutions or integrated customer solutions, ensuring seamless integration and optimal performance.
• Apply your understanding of product API metrics to maximize the effectiveness of API solutions, driving continuous improvement and innovation.

Additional Information

Benefits package includes:

• Hybrid and flexible working
• Great compensation and bonus package
• Core benefits include pension, Bupa healthcare, Sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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