Senior Platform Engineer

Business Unit: Chief Operating Office

Salary Range: £40,800 - £60,000 per annum

Location: UK Remote - occasional requirement to attend Glasgow or Newcastle office

Let's get growing. Live a Life More Virgin.

Our Team

Our Platform as a Service (PaaS) team holds a pivotal position in shaping the future of our platform services in VM's Technology Estate, defining, and executing the strategic vision for our PaaS offerings, ensuring scalability, efficiency, and innovation in our platform services.

As part of PaaS Windows Server Team, you'll collaborate with technology and project teams to ensure that change within our environment is managed effectively.

The core aspect of your role will cover the 3rd line support of enterprise services delivered to Virgin Money internal and external customers hosted on Windows Server Physical and Virtual Infrastructure. Vulnerability Management, Security update scheduling, and deployment of updates to the Windows server estate is a key part of the role, so experience in this area is expected.

Alongside support requirements, you'll work as part of larger project delivery teams, to deliver new services and enhance existing services. Your role will span across all the project lifecycles including (but not limited to) design influence, infrastructure build, test environment support and implementation deliverables and support.

What you'll be doing...

• Working closely with other Technology staff and 3rd parties
• Collaborating with project teams to ensure that change within the environment is managed and controlled effectively.
• 3rd line support of enterprise services delivered to Virgin Money internal and external customers.
• Manage the patching lifecycle, including scheduling, deployment, and verification.
• The role holder will have a level of responsibility for identifying, analysing, quantifying, and communicating technical risk within the banks on premise & cloud platforms.
• The role may require occasional evening or weekend work for patch deployment, system upgrades/changes.
• Working closely with 1st and 2nd tier support teams to deliver a professional effective enterprise support offering.
• Supporting and implementation deliverables and support.
• Project lifecycles including (but not limited to) design influence, infrastructure build and test.
• Out of Hours On-call rota duties providing 24/7 cover

We need you to have...

• Excellent knowledge and experience in IT security, system administration, with a focus on security patch management and operating system upgrades
• Experience liaising with 3rd party suppliers
• Demonstrated experience in scripting and automation (e.g., PowerShell, Python) to streamline patching and upgrade processes.
• Excellent knowledge supporting Windows Server Operating System (Install, Configure, Manage)
• Demonstrated experience supporting Active Directory (Install, Configure, Manage)
• Excellent knowledge of support and management of Windows Networking Technologies (DNS, TCP/IP, DHCP)
• Demonstrated experience using MS Failover Clustering (Install, Configure, Manage)
• Management and experience administering Infoblox
• Management and experience administering VMWare including upgrades and patching
• Demonstrated experience administering SCCM (Install, Configure, Manage) & SCOM
• Experience supporting McAfee ePO
• Experience supporting Trend Micro DSM
• Understanding of cybersecurity principles, vulnerability management, and system optimisation.
• Experience of working in a highly governed and controlled IT environment

It's a bonus if you have but not essential...

• Possess a MCSA/MCSE Certification
• Possess excellent interpersonal and communication skills, with the ability to influence and drive change in a collaborative manner.

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role?

If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money

We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, 'Making You Happier About Money.' Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.

Be yourself at Virgin Money

Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

Now the legal bit

Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

Advertised: 25 Mar 2025 GMT Standard Time

Applications close: 04 Apr 2025 GMT Daylight Time