Senior Pharmacy Technician - Primary Care & Community Services

NHS; Wrexham; On-site; GBP 35,000 - 55,000; Full time

Job description

Senior Pharmacy Technician - Primary Care & Community Services

The Senior Pharmacy Technician plays a key role in managing, supervising, and developing pharmacy and medicines management staff in primary care and community services in East IHC. The role involves leading projects to improve pharmacy services, ensuring alignment with professional and corporate objectives.

Key Responsibilities:

• Management & Leadership: Supervise pharmacy teams, lead service improvement projects, and assist in workforce planning, recruitment, and staff development.
• Governance & Compliance: Develop, implement, and review Standard Operating Procedures (SOPs), conduct risk assessments, and manage complaints/incidents.
• Service Delivery: Oversee pharmacy and medicines management services, ensure compliance with professional standards, and support senior managers in service execution.
• Training & Development: Provide training, mentorship, and professional development opportunities for pharmacy staff.
• Financial & Information Management: Ensure procurement and maintenance of equipment, manage information systems, and support data-driven decision-making.
• Collaborate with the Senior Management Team in primary care to develop and implement workstreams that improve service delivery.
• Work closely with the wider pharmacy team to enhance teamwork and drive service development.

Main duties of the job

• Supervision & Leadership: Manage and develop pharmacy and medicines management staff, ensuring service delivery and professional standards.
• Service Improvement: Lead and support projects that enhance pharmacy services, implement strategies for modernisation, and contribute to policy development.
• Governance & Risk Management: Develop, implement, and review Standard Operating Procedures (SOPs), conduct risk assessments, and manage complaints/incidents.
• Workforce & Performance Management: Line manage staff, oversee appraisals and training, and ensure workforce planning aligns with service needs.
• Training & Mentorship: Provide training for pharmacy staff and other healthcare professionals, develop competency frameworks, and support professional development.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Experience

• A substantial level of post qualification experience in pharmacy services.
• Experience of managing pharmacy team(s)
• Experience in a broad range of pharmacy services.

Qualifications and/or Knowledge

• Registered pharmacy technician with the General Pharmaceutical Council.
• NVQ level 3 Diploma in Pharmacy Services Skills or equivalent.

Aptitude and Abilities

• Organised
• Patient counselling skills.
• Good verbal and written communication.
• Teaching, training and mentoring skills.
• Able to prioritise and delegate
• Experience of interviewing.

Knowledge

• Comprehensive knowledge of pharmacy services
• Knowledge of budget control
• Knowledge of health service developments that will impact on area of responsibility

Values

• Team player
• Ability to use initiative.
• Aware of own limits.
• Motivates self and others.
• Commitment to lifelong learning and revalidation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.