Senior Personal Assistant to the Ad Interim CEO

YOOX NET-A-PORTER GROUP; London; Hybrid; GBP 30,000 - 60,000

Job description

YOOX NET-A-PORTER GROUP is the world leader in online luxury and fashion, comprising a complete luxury retail ecosystem. The Group sells directly to customers globally through its own family of multi-brand online shops NET-A-PORTER, MR PORTER, YOOX, and THE OUTNET. The Group’s Online Flagship Stores Division partners with leading luxury brands to power their e-commerce destinations.

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry and specialist beauty brands. Its discerning edits place special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands.

Since launching in February 2011, MR PORTER has established itself as the world’s leading, award-winning online destination for men’s style, with an unparalleled product offering from the best menswear and luxury brands, including categories that range from fine watches and lifestyle through to our own label, Mr P.

The Luxury & Fashion Division are now seeking a talented Senior Personal Assistant to the Ad Interim CEO YOOX NET-A-PORTER & President, Luxury & Fashion, Alison Loehnis.

This fast-paced role demands exceptional interpersonal skills, multitasking ability, and foresight to manage a dynamic workload with professionalism and discretion. You should be confident, proactive, and detail-oriented, remaining calm under pressure and highly reliable.

Location: Our Westfield office in London

Besides a competitive salary, we can offer you:

• Performance bonus schemes dependent on the type of role you are in
• A pension that both you and the company contribute to
• A portal with an array of discounts on things like theme park and cinema tickets
• Our famous staff discount along with exclusive staff sales
• Private healthcare for you and your family
• Flexible working
• A chance to be part of a fun and caring team that support each other

Here is a breakdown of what you’ll be doing:

• Have sole responsibility for extensive diary management and daily logistics

Travel

• Arrange all extensive travel and accommodation arrangements
• Strong time management skills with travel accounted for to the last minute
• Have flexibility and out of hours availability, particularly when the CEO & President is travelling for business
• Ensure devices/local currency/chargers/access/passes are obtained
• Manage full run of diary ensuring travel is seamless to and from meetings
• Request show tickets every Fashion Week, follow up with external sales teams and ensure Front Row, Location and receipt of tickets

Relationships

• Maintain good relationships with internal stakeholders and external peers and assistants
• Complete complex international multi-exchange rate expenses
• TESI payments and approvals
• BOA receipts and reconciliation

Events & PR

• Ensure requisite prep has been done/briefed
• Liaising with PR/Internal Comms and CR teams to ensure seamless production
• Be aware of team and business critical deadlines, liaising with the wider team to ensure these are met in a timely manner - ie 3YP, Business Reviews, LE & Budget meetings
• Manage the organisation of business meetings
• Ensure IT and Executive IT support on hand to assist
• Work laptop and phone running efficiently

Office

• Greet guests and take care of their needs whilst in the YOOX NET-A-PORTER office
• Set up meeting rooms ensuring appropriate equipment is available
• Manage Executive team holiday, travel, sickness and expenses
• Keep track and diarise team members approved holidays and absences
• Maintain and manage filing systems and update records as required
• Manage highly confidential (along with personal and private) matters with complete discretion
• Perform ad hoc and personal tasks as required

The type of person we are looking for:

• Previous commercial experience within the fashion or retail industry in an administrative capacity
• Experience of supporting at Executive Director or above level
• Advanced MS Office skills, particularly PowerPoint, Excel, and Word
• A discreet, professional manner with good communication skills and appreciation of commercial and personal sensitivities
• Very strong communication skills, both verbal & written
• Excellent numeracy skills
• Commercial awareness, with a love of the luxury fashion industry
• Excellent writing and verbal skills in English
• Exceptional organisational skills and are efficient, with a good dose of common sense and initiative
• A great sense of humour, personal style, and attitude
• A calm demeanour and can react positively during challenging times
• Proven ability to work efficiently and proactively
• A confident, diplomatic character to liaise with senior people both internally and externally
• An excellent eye for detail
• The opportunity to work in a smart and talented environment with access to key stakeholders within the organization

YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business, and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Associate

Workplace Type: Hybrid