Senior Payroll Officer

Guy's and St Thomas' is among the UK's busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Guy's is home to the largest dental school in Europe and a £160 million Cancer Centre opened in 2016. As part of our commitment to provide care closer to home, in 2017 we also opened a cancer centre and a kidney treatment centre at Queen Mary's Hospital in Sidcup. St Thomas' has one of the largest critical care units in the UK and one of the busiest emergency departments in London. It is also home to Evelina London Children's Hospital.

Evelina London cares for local children in Lambeth and Southwark and provides specialist services across south east England including cardiac, renal and critical care services. We lead a number of specialist service networks aiming to ensure children are treated locally where possible, but have access to specialist expertise when they need it. Our community services include health visiting, school nursing and support for families of children with long-term conditions.

Our adult community services teams deliver care at the heart of the local communities we serve, working in partnership with GPs, local authorities and other healthcare and voluntary sector organisations. Working with our partners in Lambeth and Southwark, we are focusing on new ways of working to improve care for local patients.

In February 2021 the Royal Brompton and Harefield joined Guy's and St Thomas' NHS Foundation Trust, bringing together world-leading expertise in the care and research of heart and lung disease. Our merger provides a once in a generation opportunity to build a lasting, world-renowned heart and lung centre, providing the highest quality care for patients and conducting world-leading research.

We have a reputation for clinical excellence and high quality teaching and research. We are part of King's Health Partners, one of eight accredited UK academic health sciences centres. In partnership with King's College London we have dedicated clinical research facilities including an MHRA accredited Phase I clinical trials unit.

Patients are at the heart of everything we do and we pride ourselves on ensuring the best possible patient experience as well as safe, high quality care. We are proud to have one of the lowest mortality rates in the NHS. Following a comprehensive Care Quality Commission (CQC) inspection in 2019 we maintained our overall rating of 'good'. Our adult community services achieved a rating of 'outstanding'.

The commitment of our 23,500 staff is key to our success. We are one of the largest local employers and we aim to develop and support all our staff so they are able to deliver high quality, safe and efficient care. The 2019 NHS staff survey results show that we have one of the most engaged and motivated workforces in the NHS. We know this has a positive impact on the care provided to our patients.

We have one of the most ambitious capital investment programmes anywhere in the NHS.

Job overview

The payroll and pension's team at Guy's and St Thomas' are looking for a number of experienced, enthusiastic payroll professionals to step into a new Senior Payroll Officer role. Spanning Guy's, St Thomas', Evelina, Royal Brompton and Harefield hospitals as well as our community services this role will play a vital role in ensuring accurate and timely remuneration for our dedicated staff. We also provide services to other NHS Trusts and are looking to expand this service across the region.

Main duties of the job

Reporting to the Deputy Payroll Manager/Payroll Manager the post holder will be responsible for operational delivery of a centralised payroll service for a staff group of staff, in accordance with service level agreements, terms and conditions of service and Trust policies.

A competent user of both the ESR and HR Systems, the post holder will deliver advice and support to staff and managers and People Directorate colleagues on all aspects of pay and be responsible for ensuring the successful delivery of a payroll service ensuring compliance with statutory regulations, terms and conditions of service and Trust policies.

The post holder will be responsible for the leadership and day to day line management of a small number of payroll officers within their area of responsibility.

The post holder will role model excellent customer service, working with the payroll and pensions teams in order to provide a positive customer experience while ensuring an efficient, reliable and responsive central payroll service, that contributes to the development of the payroll service as a centre of excellence.

Detailed job description and main responsibilities

• Provide direction and guidance to the payroll officers, ensuring adherence to regulatory requirements and best practices.
• Manage the accurate processing of payroll for a diverse workforce, including staff across various roles and pay scales.
• Provide training and support for the payroll officers in using ESR and HR systems.
• Stay up to date with changes in payroll legislation and pension regulations.
• Deal effectively with any complex queries for within the organisation.

Person specification

Experience

Essential criteria

• Experience in providing solutions within complex organisations
• Demonstrable success achieving targets and meeting service level agreements
• Experience of managing service development and delivering workforce strategy

Skills

Essential criteria

• Excellent verbal and written communication
• Able to think and plan and to prioritise in the face of competing demands
• Good analytical skills; able to assess and understand difficult service issues

Qualifications / Knowledge

Essential criteria

• Extensive knowledge of ESR
• Expert knowledge of Agenda for change (AfC) terms and conditions
• Ability to work under pressure and prioritise own work as well as the work of others.
• High level of education or equivalent training, knowledge, skills and experience.

Guy's and St Thomas' celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitable according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

Flexible working

We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking in to account the individual's personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.

Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Please apply for this post by clicking "Apply Online Now."