Senior Partnerships Manager

NewDay; London; On-site; GBP 50,000 - 90,000; Full time

Job description

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Senior Partnerships Manager

Job no: 502650
Work type: Permanent Full Time
Location: London - Hybrid
Categories: Partner Management

How will your role contribute at NewDay?

As part of a growing partnership management team, you'll be responsible for the end-to-end strategic development and management of embedded finance and NewPay partnerships.

The Senior Partnerships Manager will be the main point of contact for NewDay's Enterprise Clients and will lead all aspects of programme performance. You will develop the embedded finance programme to help deliver positive customer outcomes and hit commercial objectives.

You'll deliver all P+L based performance targets for allocated NewPay partners with a focus on new customer recruitment and customer usage of the product.

What will you be doing day-to-day?

• Define the growth strategy for the NewPay product, including new acquisitions and repeat usage by gaining a detailed understanding of partner goals and finding ways to align these with NewDay objectives.
• Serve as the primary contact for your enterprise partner(s) with responsibility for program performance, and developing the embedded finance programme to deliver agreed outcomes commercially and for the customer.
• Analyse the customer journey to pinpoint opportunities for cost savings and improvements, and coordinate with NewDay and external stakeholders to capitalise on these opportunities.
• Coordinate merchant contractual governance and conduct monthly performance meetings. Lead and finalise legal contracts, understanding and mitigating risks associated with the partnership, including commercial terms, exclusivity, duration, break clauses, and Service Level Agreements (SLAs).
• Contribute to the budget process by identifying risks and opportunities and ensuring the programme's Profit and Loss (P+L) metrics align with planned levels.

Your Skills and Experience

Essential

• Experience in Financial Services, particularly in embedded finance and/or credit.
• P & L responsibility and understanding of credit programme drivers, and analytical skills required to assess the size and scale growth initiatives.
• Highly skilled organisational skills and effective in fast-paced organisations, with the ability to manage internal and external stakeholders as the day-to-day role interacts with the Partner contacts and NewDay colleagues across Product & Channels, Credit Risk, Conduct Risk, Legal, Technology and Finance to deliver initiatives.
• Good commercial foresight and able to spot new opportunities for growth.
• Excellent communication and negotiation skills.

Desirable

• The role will have line management responsibility, so experience in this would be a benefit but can be taught.
• This person will need to help lead the account governance and ensure a culture of risk and control is maintained.

About NewDay

We help people move forward with credit and help our colleagues to move their careers forward too.

We use our highly flexible, scalable, and multi-product digital credit engine to power over 120 million transactions every year. Our brands include Aqua, marbles, fluid and Bip. We partner with leading brands such as John Lewis, AO, Argos and DEKO.

Over 5 million UK customers are supported by our award-winning customer service.

At NewDay, we value all types of diversity. We're an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don't discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process. Tell us if you need accommodations: we'll put reasonable adjustments in place to support you.

Our dynamic NewDay culture

We're focused on what will drive impact in helping people move forward with credit. Our distinctive culture is geared to spark innovation and teamwork - with lots of open doors for development. Our customers can rely on us because we aim high, support each other, do the right thing and build for the future.

We invest in our colleagues. On top of a strong market competitive salary, you get a bonus opportunity that matches the impact (delivery + values) you drive in your role. We also help you retire better with market leading pensions.

At NewDay, #yourwellbeing matters: You get 26 days holiday and can buy up to 5 more after probation. Then you'll get extra days as you build your career with us.

NewWork, our flexible, hybrid working approach, helps you to manage your work/life balance - and even bolt on work time in other countries before or after your holiday. And when you're in the office, you get free healthy breakfast, fresh juices, lunch, barista coffee etc.

Our tax efficient green car and cycle to work schemes save you money (and help the planet).

Ask your Talent Acquisition Partner to tell you more about any of our perks.

We work with Textio to make our job design and hiring inclusive.

Inclusion at NewDay

We are an equal opportunity employer and value diversity at our company. We want all our colleagues to feel able to bring their whole selves to work. We will not discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the application and interview process.

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Advertised: 11 Feb 2025 GMT Standard Time
Applications close: 28 Mar 2025 GMT Standard Time