Senior Operations Coordinator & EA | London Office Leasing

Knight Frank; London; On-site; GBP 30,000 - 50,000; Full time

Job description

Reference No 31541

Job Title: Senior Operations Coordinator | London Office

Leasing Type: Fixed Term Contract

Salary: Competitive

Division: Commercial

Sub Division: [[custSubDivision]]

Department: London Office Leasing (10000750)

Location: 55 Baker Street

Knight Frank is looking to hire a Senior Operations Coordinator to support our London Office Leasing and London Offices department based at our Baker Street HQ. This will be on a 12 month fixed term contract.

We are the world’s leading independent international property consultancy, headquartered in the UK, offering agency and professional advice across Commercial, Residential and Rural sectors. Established in 1896, Knight Frank now comprises a global network of over 20,000 people in 600+ Offices across 50 Territories.

Why Knight Frank?

Role:

This role is for a highly motivated, results-driven Senior Operations Coordinator responsible for providing an effective and efficient support service; managing the daily operations, processes, and efficiencies for the London Offices Leasing and London Offices department whilst also working with the London Offices Leasing joint Head and their team.

Responsibilities:

1. Executive support for London Office Leasing leaders, managing diaries, emails, and meetings, including board meetings and strategy days.
2. Coordinate internal and external presentations, collaborating with creative, business development teams, and external printers.
3. Prepare documents, letters, memos, reports, and presentations through audio or copy typing.
4. Manage corporate travel arrangements, including UK and overseas itineraries.
5. Act as an ambassador for the London Office Leasing team, maintaining strong relationships with clients and colleagues.
6. Support business planning, financial coordination, and expense management, ensuring deadlines are met.
7. Attend and minute team meetings, ensuring follow-up on actions and responsibilities.
8. Coordinate and track mandatory training, promoting development opportunities for team members.
9. Support appraisal and mid-year review processes, providing feedback and performance insights.
10. Manage onboarding and induction processes for new starters, ensuring a smooth transition.
11. Ensure compliance with internal processes and act as an information security champion.
12. Collaborate on event management, from venue research to client liaison and onsite coordination.
13. Act as a key liaison for marketing communications, supporting collateral creation and brand alignment.
14. Provide CRM and business development coordination, assisting with client relationship management.
15. Support operational projects like office relocations, facilities management, and IT coordination.

Key Experience Required:

1. 3+ years of experience in a similar operations and EA role.
2. Proficient using Microsoft Office.

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