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Senior Mortgage Services Consultant

Connells Group

Biggin Hill

On-site

GBP 40,000 - 55,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Senior Mortgage Services Consultant in Biggin Hill. This role offers a competitive salary with an OTE of £55,000, uncapped commission, and a supportive environment focused on your success. You will be responsible for enhancing customer experiences throughout the mortgage process, generating new business, and collaborating with Estate Agency teams. The company prides itself on its superb training programs and transparent progression structure, ensuring you have the tools and support needed to excel in your career. If you are driven and passionate about helping clients, this opportunity is perfect for you.

Benefits

Competitive Salary OTE £55,000
Superb training and development programme
Uncapped commission
Quality and Loyalty Bonus
Group Discounts on Property Services
Transparent progression structure
Central Admin Support
Supportive environment
All expense paid trips for top achievers

Qualifications

  • Exceptional skills in customer service and mortgage processes.
  • Full CeMAP qualification required for the role.

Responsibilities

  • Building relationships with Estate Agency teams for training support.
  • Guiding customers through the mortgage service process.

Skills

Full CeMAP or industry equivalent qualification
Customer care/customer service experience
Business generation in a target-driven environment
Verbal and written communication skills
IT literacy (MS Office, internet, email systems)
Organisational skills
Numeracy and detail orientation
UK driving license and access to a vehicle

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Bairstow Eves Estate Agency are looking for a Senior Mortgage Services Consultant to join them in Biggin Hill. OTE £55,000.

We are looking for an exceptional person who has the skills, attributes and drive to improve our customers' experience throughout the mortgage process. You will need to be adaptable, self-motivated and comfortable working in a fast-paced, target-driven environment.

What can we offer you as our Senior Mortgage Services Consultant:

  • Competitive Salary OTE £55,000
  • Superb training and development programme
  • Uncapped commission
  • Leads generated from our colleagues in Estate Agency
  • Quality and Loyalty Bonus
  • Group Discounts on Property Services
  • Transparent and fair progression structure
  • Highly skilled and experienced management team
  • Central Admin Support and agile IT tools to help you succeed
  • Supportive, encouraging and rewarding environment - We invest in you!
  • All expense paid trips for top achievers

Main responsibilities:

  • Building relationships with the Estate Agency teams in order to provide training and support.
  • Attracting new customers and business, whilst being motivated to achieve professional goals within a result-driven environment.
  • Walking our customers through the entire mortgage service, including providing advice on a range of products and services to meet customer needs.
  • Participating in regular branch meetings to discuss best practices and build lasting relationships.

Skills and experience required:

  • Full CeMAP or industry equivalent qualification.
  • Able to generate new business in a target-driven environment.
  • Outstanding customer care/customer service experience.
  • Resilient, positive, organised, numerate and detail oriented.
  • Excellent verbal and written communication skills.
  • IT literate (MS Office, internet, email systems).
  • A Full UK driving license and access to your own vehicle.

Countrywide Mortgage Services are part of the Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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