Senior Mortgage Case Manager

Senior Mortgage Case Manager

Location: Leicester (Ref: AL1359)

Working Hours: Monday - Friday between 09:00-17:30pm, with an option to alternate with (phone number removed)pm weekly. Hybrid working offering up to 2 days working from home per week is available after the probation period.

Salary: Up to £30,000 depending on experience, including bonus + benefits.

My client is one of the largest New Build specialists in the UK and they have an exciting opportunity for an experienced Mortgage Case Manager / Mortgage Administrator to join their team based in Leicester.

As a Senior Mortgage Case Manager, you will be enthusiastic and willing to take responsibility. You will support both the managerial team and other colleagues by efficiently processing tasks and documents, to help them complete their responsibilities quickly and effectively. Previous mortgage experience is required for this role.

The Role & Responsibilities

• General office administration, handling post, answering phones.
• Booking appointments for the Advisers.
• Chasing lenders & solicitors to get updates on client mortgage applications.
• Emailing & calling clients to request documents & update them on the status of their application.
• Using the online system to log all notes & complete tasks on cases.

Skills Required

• Previous experience in Mortgage Administration.
• Good attention to detail.
• Ability to stay calm under pressure.
• Methodical and thorough approach to work.
• Organised & reliable.
• Accomplished at juggling tasks and prioritising.
• A great team player.
• A desire to show initiative.
• Good time management.
• Knowledge of Word & Excel and excellent general computer skills.
• Previous experience in mortgages or relevant associated industry preferred.

Benefits

• 20 days holiday + bank holidays + Discretionary Birthday off.
• Death in Service + Contributory Pension Scheme.
• Progression option/Further Qualifications.
• Discounted Private Medical cover.

If this role is of interest, please apply with an up-to-date CV. We aim to respond to all applications within 10 days. By submitting your CV you consent to it being retained for use in connection with this and future relevant and/or similar vacancies. You can of course, opt out of this at any time by emailing us. Full Privacy Notice can be found on our website.