Senior Mobile Propositions & Pricing Manager

Sky; London; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

This is a significant role within Sky Business, working on a strategically important area of growth and investment. As senior mobile propositions and pricing lead for Sky Business you will be responsible for leading, launching and developing new mobile propositions across multiple business segments, as well as maintaining and evolving in life propositions and pricing to allow Sky to win in the business mobile market.

What you'll do:

• Proposition concepts and plans - Development of proposition concepts to win in the market and delight customers, underpinned by customer, market & competitor insights
• Pricing and packaging - Lead portfolio pricing & packaging for new launches and ongoing offers to support trading, developing and testing alternative concepts and identifying opportunities
• Go To Market (GTM) - Own GTM plans and briefs for any mobile proposition changes, define KPIs and deliver successful launch plans across the whole of Sky Business.
• Business case - Support development of business cases, working closely with product & finance teams, considering both broader business and bottom-line financial benefits and risks
• Provide proactive trading support strategies - Use your mobile knowledge/experience to make recommendations across various senior stakeholders including programme, product, sales and marketing to improve performance ensuring the revenue / ARPU growth.
• Future pipeline - Develop and own perspective on how the market landscape might evolve in the future and how our business propositions can be best positioned to drive new revenue streams/increased ARPU.

What you'll bring:

• Proven recent experience in a senior UK mobile telecoms customer propositions or commercial role - serving small and medium sized businesses and/or residential consumers.
• An innovative but pragmatic thinker able to come up with ideas that will delight our customers but also make commercial sense and are technically realistic.
• Strong numeracy and commercial literacy - with strong skills in Excel. Able to size the market opportunity for a proposition in terms of volumes, price, revenues and profits.
• Excellent communicator (both written and verbal) with ability to influence and confidently lead discussions at all levels from front line to senior management.
• Expert user of customer insight: working with and distilling multiple and disparate insights and data sources into compelling and actionable recommendations.
• Financially savvy with the ability to apply relevant methodologies in developing pricing & packaging strategies and predict their P&L impacts across multiple scenarios.
• A track record of delivering business outcomes and the attention to detail to continually optimise to improve performance.

Team overview:

Sky Business is the business-to-business division of Sky. No matter their size or sector, we keep businesses connected and customers entertained with our next generation network and unrivalled sports and entertainment. With an exciting, fast-paced environment, we're looking for exceptional people, who are restless to innovate and build the future, helping Sky Business and our customers to grow. And with the support of a truly trusting and collaborative team, you'll grow alongside our business.

The Rewards:

There's one thing people can't stop talking about when it comes to Sky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema.