Senior Meeting and Events Coordinator

Senior Meeting and Events Coordinator, London Borough of Richmond upon Thames

Client:

Richmond Hill Hotel

Location:

London Borough of Richmond upon Thames, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

014b621761a4

Job Views:

28

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

We are looking for an exceptional Senior Meeting and Events Coordinator to come and join us at Richmond Hill Hotel.

Located in the heart of London’s greenest borough, we are an independently owned Georgian hotel, just a stone’s throw from the royal park. This is London’s gateway to nature.

Our team are the heart and soul of everything we do at the hotel, and their hard work and dedication have earned us recognition from prestigious organizations such as The Sunday Times and The Caterer for being one of the leading employers in the industry.

What’s in it for you…

• You’ll enjoy a competitive annual salary of £29,790.00 plus a monthly service charge averaging £450 and departmental incentives scheme.
• Access to hundreds of online perks & discounts.
• Free health cashback plan for you and your family.
• Extra day’s holiday for every year you work for us (up to 5 additional days).
• Salary sacrifice schemes to help you buy a bike, laptop, or gym membership.
• Free use of our onsite gym, free meal on duty and free parking on site.
• Bespoke career development through internal and external training schemes.
• Refer a friend scheme, with up to £500 incentive.
• Hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments.
• Flexible working patterns, as well as much more…

Is this Senior Meeting and Events Coordinator role right for me?

As our Senior Meeting & Events Coordinator at Richmond Hill Hotel, you’ll play a pivotal role in delivering exceptional experiences that guests remember for all the right reasons. You’ll be a natural organiser, detail-obsessed, and passionate about creating moments that truly matter.

You don’t just plan events—you create memories. You know how to turn a simple meeting into something meaningful, and how to add personal touches that guests will talk about long after they leave. You’re the kind of person who remembers a client’s favourite drink, lights up when a guest says “this was perfect,” and genuinely cares about making each event feel special.

We’re looking for someone who brings creativity, a warm and confident personality, and a genuine passion for people.

Your key responsibilities will include:

1. End-to-end Event Coordination: Manage all aspects of event planning and execution, from initial enquiry through to the final farewell – including show rounds, proposals, contracts, and post-event follow-up.
2. Client Relationships: Be the friendly, knowledgeable point of contact for clients—offering tailored advice, creative solutions, and five-star service from start to finish.
3. Sales Focus: Confidently convert enquiries into bookings, upselling where appropriate to maximise revenue while keeping the guest’s needs at heart.
4. Diary & System Management: Maintain accurate booking records using our systems like Opera, ensuring smooth communication across all departments.
5. On-the-Day Coordination: Oversee key events to ensure everything runs like clockwork and last-minute surprises are handled calmly and professionally.
6. Feedback & Improvement: Gather guest feedback, share key insights with the team, and work together to elevate our service and guest journey even further.

What we’re looking for…

• A hunger for hospitality and going the extra mile.
• Someone that is willing to bring their best, authentic self to work. Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.
• A creative approach to your role – we believe that a game-changing idea can come from anyone, anytime.
• Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you! Please note that all applicants must be eligible to live and work in the UK.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.