Senior Medical Secretary | Cardiology

HCA Healthcare; United Kingdom; Hybrid; GBP 25,000 - 45,000; Full time

Job description

Job: Senior Medical Secretary | Cardiology

Location: The Harley Street Clinic, 88 Harley Street
Permanent, Full time 37.5 hours per week
Shift times: Monday - Friday 09.00 - 17.00 and 8-4 on clinic days, usually 1-day per week.

Hybrid working 2 days per week from home, after successful completion of probationary period

Salary: Competitive

An opportunity has arisen for a highly skilled and self-motivated Senior Medical Secretary to join our Cardiology Team based at The Harley Street Clinic. This position reports into the Practice Manager and supports two Cardiologists.

What you'll do:

• Efficiently manage the diaries of two consultants, ensuring seamless scheduling of appointments and commitments.
• Coordinate patient care tasks at the consultants' request, including arranging admissions, requesting investigations, and obtaining test results via hospital data systems. Promptly escalate any abnormal or urgent results for immediate attention.
• Act as the primary point of contact for sensitive telephone inquiries from patients, families, General Practitioners, nursing staff, consultants, and external healthcare professionals, handling all interactions with professionalism and discretion.
• Maintain accurate and organized patient records, ensuring proper filing of case notes and the preparation of relevant clinic documents ahead of outpatient appointments.
• Collaborate closely with the Practice Manager to support a cohesive and efficient team environment.
• Provide cross-cover support during holiday periods to ensure the continuity of administrative and patient care services.
• Manage billing and invoicing processes, ensuring accurate and timely charges for patients and insurance companies.

What you'll bring:

• Previous Medical Secretarial experience.
• Cardiology experience is essential.
• Significant understanding of Medical terminology.
• Strong, accurate typing skills are essential.
• Computer literacy.
• Excellent communication skills.
• Experience working with DGL, Carebit & Meditech.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary, you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you.
• Private Healthcare Insurance for treatment at our leading hospitals.
• Private pension contribution which increases with length of service.
• Season Ticket Loan and Cycle to Work scheme.
• Group Life Assurance from day one.
• Critical illness cover.
• Enhanced Maternity and Paternity pay.
• Corporate staff discount for all facilities including Maternity packages at The Portland.
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you.
• Discounts with over 800 major retailers.

Culture and values

At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.

Our mission is simple, above all else we're committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:

• Unique and Individual: We recognise and value everyone as unique and individual.
• Kindness and compassion: We treat people with kindness and compassion.
• Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
• Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.

Reasonable adjustments

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.