Senior Medical Secretary

NHS Trust; Wolverhampton; On-site; GBP 10,000 - 40,000

Job description

Job Summary

An exciting opportunity for a Senior Medical Secretary has arisen to work as part of our busy Head & Neck team. Providing secretarial support for the consultants and junior medical staff in the team with particular responsibility for audio typing and cross cover for leave as delegated by the Team Leader.

The post holder will be required to demonstrate a significant level of initiative in organising their workload and in making decisions and taking action in accordance with departmental policy.

Main Duties of the Job

1. To type all correspondence relating to outpatients and inpatients, including typing of departmental correspondence, with a low rate of errors and to meet Trust turnaround targets.
2. Regularly liaising with Team Leader to ensure departmental priorities are met.
3. Managing consultant's diaries, booking meetings, and taking minutes where appropriate.
4. Arrange patients' new and follow-up appointments as required using PAS system and liaising with appropriate departments.
5. Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.
6. To provide cross cover for the secretarial team during annual leave and sickness.
7. Co-operate with the introduction of new procedures, policies or technology, including any technology associated with the Patient Administration System (PAS), assisting team leads with implementation.

About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute, and community services. We are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as 'Good' by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date Posted: 10 March 2025

Pay Scheme: Agenda for change

Band: Band 4

Salary: Depending on experience per annum

Contract: Permanent

Working Pattern: Full-time

Reference Number: 225-DIV1-7015318

Job Locations: New Cross Hospital, Wednesfield Road, Wolverhampton, WV100QP

Job Description

Job Responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.

Person Specification

Essential

• Previous Secretarial Experience/Audio Typing 3 years
• RSA/OCR 111 OR EQUIVALENT
• AMSPAR QUALIFICATION OR EQUIVALENT EXPERIENCE
• Medical terminology

Desirable

• PAS Experience
• Knowledge of RTT/Suspensions
• Microsoft Office
• Dragon Medical/Winscribe

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.

Employer Details

Employer Name: The Royal Wolverhampton NHS Trust

Address: New Cross Hospital, Wednesfield Road, Wolverhampton, WV100QP

Employer's Website: https://www.royalwolverhampton.nhs.uk/