Senior Medical Secretary

Job Summary

Expected Shortlisting Date
28/04/2025

Planned Interview Date
08/05/2025

A fantastic opportunity has arisen for an experienced Senior Medical Secretary to join our team within Acute Internal Medicine at St James Hospital. As part of the Urgent Care Clinical Support Unit (CSU), you will provide comprehensive secretarial support across a variety of acute medical services including a purpose-built Same Day Emergency Care (SDEC) unit, a Higher Observation Unit, and two busy acute medical units. We pride ourselves on fostering a supportive and dynamic work environment where motivated professionals can thrive.

Main duties of the job

1. Provide high-level secretarial support to the Acute Medicine team, ensuring smooth daily operations.
2. Coordinate administrative tasks across the SDEC unit, Higher Observation Unit, and acute medical units.
3. Manage patient attendances efficiently, working under pressure to maintain quality care standards.
4. Liaise with medical staff and other departments to facilitate clear communication and timely information flow.
5. Assist in the preparation of documentation, reports, and presentations as required.
6. Support team members by maintaining a positive, proactive approach in a fast-paced environment.

About Us
Positive and forward-thinking attitude.
Motivated and proactive with strong problem-solving skills.
Able to work collaboratively in a team while also taking initiative independently.
A supportive and dynamic work environment within a respected healthcare setting.
The chance to be part of a dedicated team making a real difference in patient care.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted
04 April 2025

Pay scheme
Agenda for change

Band
Band 4

Salary
£26,530 to £29,114 a year

Contract
Permanent

Working pattern
Full-time

Reference number
C9298-URG-0119

Job locations
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF

Job Description
Job responsibilities
We are looking for a highly organised medical secretary, with previous experience in a similar setting, who will work alongside the business team, to carry out clinical typing, co-ordination of patients' case notes/test results, appointments, telephone messages amongst other general office duties. The post holder will be based in the office for the Acute Medicine Secretarial Team within the Urgent Care CSU at St James Hospital.

Qualifications and Experience

• Audio typing/Word Processing Skills (RSA III) or equivalent experience (essential)
• GCSE Grade C or above (or equivalent e.g. AMSPAR Level 2 qualification) English and Maths (essential)
• At least two years experience in a healthcare environment in a PA-based role or the equivalent experience as a Team Departmental/ Medical Secretary (essential)
• Co-ordinating and managing a team workload; delegating and prioritising tasks as required to allow for the delivery of a high-quality service for patients while at times adhering to tight deadlines.
• Knowledge of medical terminology and audio typing is essential.
• Using a variety of Microsoft office packages including Word, Excel, and PowerPoint and e-mail.
• Managing multiple and complex diary schedules to provide a service that meets demand.

Skills & behaviours

• Interpersonal and communication skills
• Organisational skills and time management
• Patient focus applied to all areas of work
• Ability to work as part of a team
• Ability to communicate sensitively with a wide range of people including patients, using tact and diplomacy

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name
Leeds Teaching Hospitals
Address
St. James's University Hospital
Beckett Street
Leeds
LS9 7TF
Employer's website
https://www.leedsth.nhs.uk/ (Opens in a new tab)