Senior / Medical Advisor - Health stream

Tbwa Chiat/Day Inc; London; On-site; GBP 60,000 - 100,000; Full time

Job description

In July 2024, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status!

We’ve had 380M+ downloads, have over 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.

We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.

Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.

Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.

The Job

Medical and Scientific credibility is the foundation. It’s the core of who and what Flo is.

As a group, these teams engage thought leaders and KOLs (120+ and counting!), establish research partnerships (Stanford University, Johns Hopkins University, Northwestern University, and others), help Developers design our intuitive AI tools, check our Medical Accuracy, and drive medical credibility across the whole platform.

This role is an OBGYN focussed position, sitting within a team who as a group are responsible for partnering with the Product teams developing the Health feature portfolio. The role will work cross-functionally as a key voice in the product development process, making recommendations to feature development from a user journey and medical credibility perspective, and taking a lead as the medical representative for its owned features groups.

With a host of exciting possibilities on the Product roadmap for 2025 (AI and ML initiatives, wearables, and more!), there’s a lot to get involved in, and it’s an exciting time to join.

Your Experience

Must have:

1. Medical Degree and experienced OB-GYN experience with substantial training – UK ST3+
2. Some proven commercial experience, with strong commercial awareness
3. Excellent command of English (C2 level or higher in both written and spoken communication)
4. Strong understanding of clinical safety, medical governance, and regulatory requirements, ideally in digital health products

Nice to have:

1. Demonstrated experience collaborating with software product development teams for consumer technology products, particularly in the development and implementation of health-related digital tools or platforms
2. Hands-on involvement in the development of AI-powered features in the health space, such as symptom-checking chatbots or predictive tools
3. Familiarity with marketing principles, practices, and regulatory constraints, especially in health-related sectors
4. Experience in health journalism, medical writing, or creating patient-facing educational materials
5. Former experience in data analytics or coding
6. Former experience with regulated products
7. Experience being a Clinical Safety Officer

What you'll be doing

You'll be responsible to:

1. Ensure the overall medical accuracy and safety of Flo’s mobile app, upholding high standards of care
2. Provide expert input on medical risk assessments and ensure regulatory compliance in line with healthcare industry standards
3. Collaborate with the Product team, Data Scientists, Content Managers and Analysts to develop AI-based features, including chatbots and predictive tools to ensure clinical safety and governance are integrated into the design and implementation of digital health features
4. Work closely with other members of the medical team to support decisions which require clinical expertise
5. Work closely with members of Flo’s Expert Board to peer-review all medical content, ensuring accuracy and adherence to the latest medical guidelines
6. Perform thorough medical reviews of English-language articles, videos, courses, and other health-related content, ensuring the focus remains on women's health topics

You'll be targeted to:

1. Work together with the product team to bring medical research on topics and new ideas, in order to help produce medically accurate and appealing user-facing features
2. Be responsible for auditing the medical accuracy of the product and working on ideas to help maintain and improve high standards
3. Steward clinical safety by conducting risk assessments, as well as investigating and solving safety incidents
4. Review Flo’s content in close coordination with other in-house medical professionals to ensure they meet high standards of medical accuracy and avoid the spread of health misinformation
5. Provide ongoing support for reviewing in-app articles, health tools, and features to ensure they meet the highest medical and ethical standards
6. Monitor and contribute to the clinical governance process, ensuring that all health-related features within Flo adhere to best practices for patient safety and digital healthcare standards
7. Collaborate with product managers, data scientists, and software developers on the development of predictive health features, which may include AI-driven features, such as symptom-checking chatbots or predictive tools, ensuring their medical validity and clinical safety

Salary ranges vary dependent on your skills and experiences. For this role, we can hire at two levels; L2 or L3. Each level has its own salary range:

#LI-JC1 #LI-Hybrid

Salary ranges may vary depending on your skills, competencies and experience.

Reward

People perform better when they’re happy, paid well, looked after and supported.

On top of competitive salaries, Flo's employees have access to:

1. A flexible working environment with the opportunity to come into the office and work from home
2. Company equity grants through Flo’s Employee Share Option Plan (ESOP)
3. Paid holiday and sick leave
4. Fully paid female health and sick leave, in addition to holiday and regular sick leave
5. Workations - an opportunity to work abroad for two months a year
6. Six months paid maternity leave, and one month's paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
7. Career growth, progression, and learning development resources
8. Annual salary reviews
9. Unlimited free premium Flo subscriptions
10. A whole host of other benefits (health/pension/social schemes)

Our Culture

We’re problem solvers, we’re adaptable, we’re empathy driven and results led.

People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.

Diversity, Equity and Inclusion

The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence.