Senior Marketing Systems Manager

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

Senior Marketing Systems Manager

Role Overview: As a Senior Marketing Systems Manager, you will lead the Marketing technology team in co-owning and managing the configuration and management of the third-party SAAS system used by the communications community. You will be responsible for identifying and implementing the people, process, and technology changes needed to make the marketing community effective and ensure the maintenance of a compliant marketing asset universe. In addition to ensuring the systems operate effectively, you will drive continuous improvement activities, education, and day-to-day support.

Key Responsibilities:

• Manage a team of Marketing System Managers in managing the 3rd Party SAAS system used across M&G.
• Develop and manage the relationship with our 3rd party supplier.
• Lead and continuously improve our marketing communication configuration, workflows, systems, and controls for Life Marketing.
• Provide strategic guidance and training on the use of workflows and DAM.
• Devise and manage data integrity processes.
• Represent the team on marketing infrastructure projects, acting as a senior subject matter expert on system processes and how they can facilitate current and future marketing processes.

Key Knowledge, Skills & Experience:

• Strong logical thinking and problem-solving skills.
• Extensive experience in creating and managing online workflows, including those involved in the approval and publication of communications.
• SAAS experience and able to demonstrate leading a high functioning team through change in a fast paced environment.
• Proficiency in manipulating data and presenting insights, with experience in using/creating reports in Power BI being a plus.
• Experience in a technical support environment, including troubleshooting root causes and resolving software and hardware issues.
• Demonstrated ability to manage complex stakeholder environments.
• Experience in managing and leveraging third-party suppliers.

Work Level: Manager Expert

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is also proud to be a Disability Confident Leader, and we welcome applications from candidates with long-term health conditions, disabilities, or neuro-divergent conditions. Being a Disability Confident Leader means that candidates who meet the minimum criteria of a job, will be offered an interview if they 'opt in' to the scheme when applying.

If you need assistance or an alternative means of applying for a role due to a disability or additional need, please let us know by contacting us at: careers@mandg.com