Senior Manager - Family Office

This exciting role will oversee operations and financial performance of a client administration team and deliver feedback and first-class administration service to a portfolio of complex and high net worth clients, ensuring enhanced and maintained business relationships with high levels of client retention. Responsibilities include:

1. Dealing with risk issues.
2. Ensuring updated knowledge of corporate governance, internal compliance, and anti-money laundering.
3. Acting as a higher authority in client-specific matters.
4. Maintaining knowledge of the external business environment and industry-specific trends to advise clients.
5. Ensuring the team receives appropriate training and addressing development needs.
6. Identifying talent, developing high-potential team members, and managing underperformance.
7. Actively leading meetings and handling projects.
8. Ensuring sufficient resourcing levels and cover for absences.
9. Traveling to meet with clients and intermediaries.
10. Supporting with new business.
11. Ensuring objectives and targets are managed and achieved.

The successful candidate will hold a JFSC “Table 4” Qualification with at least 8 years of relevant industry experience, including significant experience in leading and managing people and delivering high performance. Required skills and qualifications include:

1. Detailed knowledge of the local finance industry, legislation, and regulatory requirements.
2. Excellent understanding of client financial statements.
3. Working knowledge of MS Office.
4. Strong commitment to client service excellence.
5. Strong communication and presentation skills.
6. Ability to make decisions whilst managing conflicting and demanding deadlines.
7. Ability to inspire, motivate, and develop others.
8. Strategic and commercial approach to business development, with a strong degree of business acumen.
9. Ability to develop relationships.
10. Proactive and disciplined approach.

Candidate must be entitled to work.

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