Senior Manager, Enterprise Sales

Sprout Social; United Kingdom; Hybrid; GBP 60,000 - 100,000; Full time

Job description

We know experience is built in a number of ways. Even if your background doesn’t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter. Sprout welcomes all candidates to apply, including those who identify as BIPOC, women and underrepresented genders in tech, LGBTQIA+, parents, veterans, persons with disabilities and people of all faiths.

Sprout Social seeks a strategic and results-driven Senior Manager, Large Enterprise Sales to join our Sales & Success team. This role, based in Ireland or the UK, will report to the Head of Enterprise, EMEA, and bridge tactical operations with strategic goals. The Senior Manager will oversee a team of Enterprise Account Executives, ensuring alignment with Sprout Social's long-term objectives.

We are looking for a visionary sales leader to drive significant projects, improve sales processes, and lead large initiatives requiring advanced problem-solving and cross-departmental coordination. Our Enterprise Account Executives focus on generating new business from major companies across various industries, including consumer goods, retail, hospitality, technology, non-profits, and financial services.

Why join Sprout’s Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world including Harrods, IHG, River Island, Stoneacre Motor Group, and University of Leeds. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there.

What you’ll do

• Sales Performance: Meet and exceed revenue, operational, and strategic goals, driving measurable results contributing to team and organizational growth.
• Team Leadership & Development: Manage and coach a team of Enterprise Account Executives, focusing on all aspects of sales effectiveness and fostering their professional growth and development.
• Strategic Alignment: Connect tactical sales operations with strategic goals, ensuring team activities contribute to Sprout Social's long-term objectives.
• Strategic Feedback: Provide timely and practical feedback to senior leadership on market trends and go-to-market strategies, informing strategic decisions.
• Process Improvement: Identify and implement improvements to sales processes to enhance efficiency and effectiveness.
• Cross-Functional Partnership: Lead initiatives that require advanced problem-solving and cross-departmental coordination, ensuring alignment across the organization.

What you’ll bring

We seek a leader with a robust background in Enterprise sales and a deep understanding of B2B SaaS solutions. The ideal candidate will be consultative, highly motivated, data-driven, and capable of thriving in a fast-paced, dynamic environment.

Minimum Qualifications

• 7+ years of professional experience, with 2+ years in sales leadership roles.
• 3+ years of closing experience in Enterprise SaaS sales.
• Proven track record of success as both an individual salesperson and a sales leader.
• Deep understanding of complex Enterprise B2B SaaS sales solutions.
• Demonstrated passion for hiring, developing, and coaching top sales talent.

Preferred Qualifications

• Exceptional communication skills and analytical acumen.

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partner with your manager to define key success metrics for your role and how you will measure against them.
• Meet your team in 1:1s to understand each person as an individual, what’s working, what’s not, and gather learnings to implement in your role.
• Dive right into our platform to learn about what makes our platform unique and why customers love our solutions.
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
• Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field.

Within 3 months, you’ll start hitting your stride by:

• Meet with leaders throughout the Sales, Sales Development, Sales Engineering & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity.
• Meet with the recruitment team to consistently recruit and attract top strategic Account Executives to further build your team and get ahead of talent needs.
• Establish a strong understanding of sales enablement, create/analyze team reports, and identify coaching opportunities.
• Begin coaching and mentoring your team with call listening through Gong, call shadowing and role plays to help them improve, both professionally and personally.
• Assist in negotiations and deal strategy.
• Create an early concept of a future plan for your team and begin prioritization for future quarters.

Within 6 months, you’ll be making a clear impact through:

• Measure initial process improvements and make adjustments where appropriate.
• Have built strong cross departmental relationships with Marketing, Sales Operations, and Product teams.
• Step up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences.
• Meet agreed-upon goals and targets relating to revenue targets and team productivity.
• Continue to develop your team, both personally and professionally.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.

Within 12 months, you’ll make this role your own by:

• Consistently meet and exceed monthly pipeline and revenue targets.
• Obtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback.
• Be recognized as a subject matter expert and leader at Sprout.
• Establish and begin executing against the long term plan for your team.
• Promote members on your team and create a bench of new talent.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families.
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program.
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best.
• Wellness initiatives to ensure both health and mental well-being of our team.
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders.
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members.
• Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting.

Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland and/or the UK, we will accommodate you as best as possible.

If you are based in another location within EMEA, we aren’t able to hire in your location at this time; however, if you’d like to stay in touch with us in case that changes in the future, please apply and we’ll save your application for possible future consideration.

Sprout Social is a global leader in social media management and analytics software. Sprout’s intuitive platform offers comprehensive social media management solutions, including publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence to more than 30,000 brands. Founded in 2010, Sprout has a hybrid team located across the globe. Sprout Social has been recognized as a Glassdoor Best Places to Work, PEOPLE Companies that Care, Great Place to Work Best Workplace for Parents and more.

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun.