Senior Manager, Data Operations

ENGINEERINGUK; London; Hybrid; GBP 50,000 - 90,000; Full time

Job description

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About the Role:

The Senior Manager, Data Operations will lead the development and ongoing operation one of our largest brands. This role requires extensive experience with analytics and technology tools, both syndicated and proprietary. The ideal candidate must be able to proactively communicate ideas and opportunities, build strong relationships with internal and external partners, and drive the growth and development of the data operation practice.

Key Responsibilities:

• Data Operations: Actively engage in the design, development, implementation and maintenance of a comprehensive data management and integrity programme. This will include establishing data collection, transformation and distribution processes, quality control and troubleshooting, and the delivery of reporting applications.
• Team Coordination: Manage cross-functional teams (including supervision of onshore offshore teams) to understand complex data issues, establish priorities, develop improvement plans, allocate resources, and implement solutions. Facilitate communication and progression of tasks through regular status meetings and working sessions.
• Data Quality Control: Act as the subject matter expert for issues relating to data quality and compliance with business logic. Defines and implement systems for data cleansing, QA, and error correction. Ensure best practice in maintaining high data standards are appropriately utilised and leveraged to drive data overall quality and compliance.
• Process Improvement: Identify and implement process improvements to enhance operational efficiency. Provide strategic direction to Client Operations, maintaining a strong relationship to ensure seamless coordination and execution of tasks. Proactively engage senior leadership to identify innovative solutions that drive business outcomes.

Experience & Skills Needed:

• Experience in an advertising agency; Ad Operations, Analytics, or Digital Investment is preferred.
• Experience in data governance and data quality processes in a Data Warehousing, ETL, and Business Intelligence environment.
• In-depth knowledge and experience across multiple media channels (digital, search, social, offline, etc.).
• Strong attention to detail and excellent verbal and written skills.
• Exceptional organisational skills, multi-tasking capabilities, and detail oriented.
• Comfortable working with budgets, numbers, and scoping exercises.
• Strong Excel skills required.

Systems & Tools:

• Business Applications: Microsoft Office Suite, Project, Visio, Excel power user, Smartsheets, Hive
• Data applications and languages: Datorama, Amazon S3, Redshift, MS SQL Server, Alteryx, Tableau, R, Python
• Marketing and media platforms: Prisma, MediaOcean, Doubleclick, Google Analytics, Adobe Analytics (Omniture), DV360, Google Ads, IAS, TradeDesk

About the Agency:

At OMD EMEA, we strive to deliver on our promise of 'better decisions, faster' for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world's largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.

Learn Fast, Act Fast. To help navigate the road to a 'new normal', learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.

Our working pattern for colleagues is to be present in the office three days a week at our offices in London with the other days available to work remotely. Let us know if you have any questions about our working pattern as part of your application and interview process.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at [e-mail] to let us know how we can support you.

Diversity, Equity & Inclusion at OMG:

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today's society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.