Senior Mail Analyst

Position: Senior Mail Analyst
Contract Type: 9 month fixed-term maternity cover

Location: Ryton on Dunsmore, Coventry – flexible working - 3 days office based
Working Pattern: Monday-Friday / 09.00-17.00

Why choose DHL eCommerce UK?

Want to work for one of the UK’s best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare, and much more, as well as pension, enhanced family leave, childcare discounts, employee assistance programme, and more!

About the role:

• Report on forecast mail volumes both internally and externally.
• Supervise the forecasting and accuracy of downstream access mail into Royal Mail, ensuring accurate operation of agreed procedures between DHL eCommerce UK, mailing agents, and Royal Mail.
• Support the Reporting function for UK Mail clients.
• Communicate effectively with customers, Key Account Managers, CPMs, and internal stakeholders for forecasting/reporting statistics, charges, and compliance.

The ideal candidate will have:

• Effective use of Microsoft Excel, including VBA, Access, and SQL Studio Management.
• Experience in managing large datasets for statistical and performance-related analysis.
• Effective communication and analytical skills.
• Understanding of DSA Mail processes would be advantageous.

What about career development?

We take every employee’s career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone’s voice is heard, so you can shape your future career path at DHL eCommerce UK.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.

We’re committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.