Senior Lettings Negotiator

Nouvo Recruitment (London) Ltd; Watford; On-site; GBP 25,000 - 45,000; Full time

Job description

Job Description

Our client, a successful Estate Agency with branches throughout the Watford area, requires a dynamic Senior Lettings Negotiator to play a vital role in supporting the day-to-day operations of the lettings department within their busy lettings agency.

This role involves assisting the Lettings Manager in overseeing the rental process, managing a portfolio of properties, liaising with tenants, landlords, and contractors, and ensuring the smooth running of all lettings activities. The Senior Lettings Negotiator is expected to deliver exceptional customer service and contribute to achieving the agency's growth objectives.

Our client requires:

• A minimum of 2 years successful experience in Residential Lettings.
• The ability to win new instructions in a highly competitive market.
• The ability to establish and maintain client relationships.
• Excellent communication skills.
• The ability to develop and motivate those around you.
• Excellent customer service skills.
• Drive and energy for a challenging and exciting role with excellent career development.

As Senior Lettings Negotiator you will:

• Build and maintain strong relationships with tenants and landlords, providing advice and updates on tenancy matters.
• Assist in negotiating tenancy agreements, renewals, and extensions.
• Respond to tenant inquiries promptly, ensuring a high level of customer satisfaction.
• Manage the application and referencing process for prospective tenants.
• Actively contribute to the business development strategy by identifying new lettings opportunities and promoting the agency’s services to potential clients.
• Meet or exceed monthly & quarterly performance targets.
• Support marketing initiatives to increase the agency’s market presence, including conducting property viewings and following up on leads.
• Assist in preparing regular reports on lettings performance, property availability, and market trends.
• Maintain accurate records of all lettings, including viewings, applications, and tenant communications.
• Have a strong understanding of lettings processes, tenant legislation, and property management best practices.

Requirements: Full UK Driving licence and own vehicle is required for this role.