Senior Knowledge and Learning Officer (Communities of Practice)

Senior Knowledge and Learning Officer (Communities of Practice)

World Bank Group, Washington, United Kingdom

Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.

Office of the Senior Managing Director for Development Policy and Partnerships
The World Bank's Senior Managing Director's (SMD) key mandate includes overseeing the Bank's knowledge and partnership programs and ensuring that the Bank's analytical work continues to address the pressing development challenges facing client countries and global partners. The office, among other responsibilities, provides strategic guidance on the World Bank's global knowledge; oversees key partnerships with shareholders, development agencies, other multilateral development banks and academia; helps shape and drive the Bank's strategic directions; and mobilizes support and financial resources across the international community.

Building on the progress of past efforts, the World Bank Group's Knowledge Compact for Action aims to empower public and private clients by systematically making the latest knowledge available to respond more effectively to increasingly complex development challenges. This includes knowledge embedded in policy advice, expertise and know-how (including from financing operations) as well as the latest research, data and tools to formulate robust development policies and programs. The Compact will deliver this knowledge to clients under the four pillars of enhanced products, partnerships, learning and systems.

The SMDKL department seeks a skilled Senior Knowledge and Learning Officer, Communities of Practice (COP) to join the Knowledge Engagement and Learning Department (SMDKL). The Senior Knowledge and Learning Officer will play a pivotal role in fostering collaboration, knowledge exchange, and innovation within the World Bank Group and externally, among clients and key partners. This role will focus on helping World Bank Group teams on building, managing, and sustaining Communities of Practice for learning and co-creation of actionable knowledge.

Duties and accountabilities:

1. Strategy
   • Develop guidelines, standards, and governance structures for CoPs within and supported by the World Bank Group.
   • Align CoP activities with the WBG priorities and mission.
2. Capacity development in WBG member countries
   • Provide mentoring and technical assistance to teams fostering global CoPs supported by the World Bank Group (including through the WBG Academy).
   • Provide capacity development to business units across the WBG to improve quality of overall program delivery around CoPs.
   • Advise and support the business units in design and delivery of external knowledge events specifically focused on building CoPs, in line with best practices.
3. Internal Community Building and Engagement
   • Help World Bank Group teams in their efforts to identify, recruit, and engage key members of their affiliated World Bank Group CoPs.
   • Facilitate collaboration and active participation among members, encouraging knowledge sharing and peer-to-peer learning.
4. Knowledge Management
   • Curate, develop, and share knowledge resources relevant to CoPs.
   • Promote the creation and dissemination of best practices, case studies, and other learning materials.
5. Partnerships and Collaboration
   • Work in close collaboration with the WBG Academy team, consult and liaise with business units across the WBG to ensure alignment with corporate priorities.

Selection Criteria
• Master's degree in Education, Social Sciences, Knowledge Management, or other relevant fields.
• Minimum 8 years of experience in managing or facilitating communities of practice or similar networks, preferably in an international or global development context.
• Proven experience in knowledge management, capacity building, or organizational learning.
• Excellent communication and presentation skills in English. Knowledge of other languages is a plus.
• Proficiency in using online collaboration tools and platforms.
• Strong leadership and community-building skills.

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.