Senior IT Technician

Contract Personnel Limited; Great Yarmouth; On-site; GBP 30,000 - 35,000

Job description

Senior IT Technician - Great Yarmouth

Contract Personnel are looking for an experienced Senior IT Technician for a well-established company based in Great Yarmouth.

How does the day-to-day look?

1. Collaborate with IT team members to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
2. Fault finding diagnostic and repair of computers hardware and software either remotely or in person.
3. Supporting members of the IT team with escalations and training. Providing IT support to all staff with the business with required (first and second line).
4. Escalating problems to the appropriate next level of support when necessary.
5. Being proactive in identifying potential technical and process improvements.
6. Provide out of hours adhoc support to the business.
7. Create and maintain documents as it relates to system configuration, mapping, processes, and service records.
8. Occasional travel to vessels for systems/software maintenance.

You will have:

1. Minimum 5 years' experience providing desktop support including knowledge of current operating systems.
2. A good understanding of networking equipment and standards.
3. A good understanding of Office 365, AzureAD and Intune.
4. GCSE or A levels in English, Maths and Science and IT.
5. Microsoft qualifications.
6. Full Cleaning Driving Licence.
7. Flexible and adaptable, to work in a changing environment and be open to new ideas.
8. Communicates in a clear open and honest way and encourages constructive feedback. Excellent communicator both written and verbal.

Schedule: Monday to Friday

Salary: £30,000 - £35,000

What's on offer?

1. Annual leave entitlement of 22 days + 8 bank holidays, increasing incrementally in line with length of service.
2. A salary sacrifice pension scheme.
3. Access to private healthcare.
4. Eye test schemes.

About Contract Personnel:

Contract Personnel are one of East Anglia's longest standing, leading, independent recruitment agencies - established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment.