Senior IT Systems Engineer

Ready to impact retail technology? We're seeking a Senior IT Systems Engineer to maintain and upgrade our software, hardware, and networks. If you're passionate about driving operations and implementing innovative IT solutions, this opportunity is for you! Join us and transform our IT landscape, elevating our retail experience.

Client Details

Nestled in the heart of Nottingham, this vibrant retail company boasts a workforce of over 2,000 dedicated professionals. Renowned in the industry for its unwavering commitment to innovative technology solutions, this established business is at the forefront of transforming operations and enhancing customer service. If you're looking to be part of a dynamic team that champions progress and excellence, this is the place for you!

Description

As a Systems Engineer reporting to the IT Infrastructure & Security Manager, you'll be a key player in our IT infrastructure team. Your role is crucial in supporting and maintaining our network and server infrastructure, ensuring optimal uptime and compliance with IT policies.

Your Responsibilities:

1. Provide comprehensive IT support across all locations, including Stores, Head Office, and Technical Centre, with 24/7 on-call service for critical issues.
2. Lead proactive maintenance, system monitoring, backups, and capacity planning for over 1,500 servers and 1,700 network devices in on-premises, cloud, and hosted environments.
3. Respond to incidents either directly or escalated from 2nd line support, managing operating systems, physical and virtual servers, and system security.
4. Collaborate closely with global IT teams and coordinate 2nd and 3rd line support as per ITIL standards, ensuring efficient incident resolution.
5. Interact with third-party vendors for software and hardware support, and maintain accurate documentation.

Daily tasks include:

1. Ensuring effective data retention and backup policies.
2. Overseeing system monitoring and endpoint security management.
3. Availability for out-of-hours activities as needed for critical IT support.

Profile

We're on the lookout for a forward-thinking Senior IT Systems Engineer who is not only technically competent, but also passionate and self-motivated. The ideal candidate will bring enthusiasm and a proactive mindset to our dynamic team!

What You'll Bring:

1. Technical Excellence: A degree in a related technical discipline lays the groundwork for your expertise.
2. Networking Savvy: Experience with network protocols and management systems, backed by a solid background in network administration and architecture.
3. Infrastructure Insight: Detailed knowledge of best practices for managing, controlling, and monitoring server infrastructure.
4. Security Proficiency: Skills in network security systems, intrusion detection systems, and data backup solutions are essential.
5. Leadership Skills: Exceptional communication skills to manage, lead, and inspire a team to success.

Job Offer

1. Competitive Salary: Earn an estimated salary between £50,000 and £60,000, aligned with industry standards.
2. Robust Benefits Package: Enjoy a comprehensive array of benefits that support your well-being.
3. Supportive Environment: Thrive in a progressive workplace where innovation and progression are celebrated.
4. Join Us: Become part of a company that recognizes technology as a key driver of success.