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Senior IT Support
Austin Fraser
Bolton
On-site
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking a Senior IT Support professional to join their growing team. This role offers the chance to work on diverse projects, focusing on 2nd and 3rd line support within a dynamic environment. The ideal candidate will possess strong expertise in Windows Server, Active Directory, and VoIP systems, along with a solid understanding of networking technologies. This position requires a customer-driven individual who enjoys tackling challenges and contributing to a small team. The role is office-based, providing an excellent opportunity for those looking to make a significant impact in a supportive environment.
Qualifications
- Strong expertise in Windows Server, Active Directory, and Group Policy.
- Experience with VoIP Systems and Networking troubleshooting.
Responsibilities
- Provide 2nd/3rd line IT support in a small team environment.
- Manage and troubleshoot infrastructure, firewalls, and security systems.
Skills
Job description
New opportunity for a Senior IT Support person to join a small team at a time of growth and expansion.
We need someone who is customer driven, enjoys working on different projects (2nd/3rd line) (Infrastructure, firewalls, security) and has worked within a small team (2), ideally from an end user manufacturing environment.
We need the following skills and experience:
- Strong expertise in Windows Server (2016, 2019 & 2022), Active Directory, Group Policy and Azure AD/Entra ID
- Office 365 and Exchange experience (2016 & 2019)
- Advanced in managing and troubleshooting VoIP Systems
- Virtualization experience (Hyper-V, VMware)
- Understanding of Networking - working with Routers, Switches, Servers, Firewalls, VPNs, VLANs and general support and troubleshooting
- Understanding of DNS, DHCP, TCP/IP and WAN/LAN Tech
- Previous experience with Intune, SharePoint, Power Platform, OneDrive, Teams and PowerShell scripting is a bonus
Additional Information:
Some travel with this role to the Data centre. Must be able to drive. Must live within commuting distance of BL5.
Permanent role. 5 days per week in the office. Not hybrid.
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