Senior IT Platform Manager

Medical Protection Society; London, Leeds; Hybrid; GBP 60,000 - 100,000; Full time

Job description

As our new Senior IT Platform Manager, you will also:

• Identify and prioritize platform functions and enhancements primarily based on the goals of the organisation. Ensure that assets are allocated to the maximum impactful areas.
• Manage a tool set that aids orchestration, automation and observability of the platforms.
• Identify, evaluate, and recommend monitoring and observability tools and diagnostic techniques to improve system observability and insights, including identification of requirements, nonfunctional requirements, design, implementation and operationalization.
• Oversee the orchestration and management of the underlying platform to guarantee smooth integration, scalability, and interoperability to the delivery teams.
• Create and execute platform infrastructure strategy to optimise management, agility, costs, performance and scale for digital transformation.
• Use infrastructure platforms to reduce technical (infrastructure) debt, simplify and automate IT infrastructure, whether it is in the cloud, on-premises or edge.

The Ideal Candidate

We are looking for:

• Strong project and process management skills, with the ability to handle multiples of each across a number of tasks.
• Knowledge of platform & IT management practices and certifications (ITIL, Agile, DevOps, SRE).
• Knowledge of platform tooling and practices (IaC, APIs, Self-service portals, Digital experience monitoring).
• Strong technical acumen, communication, influencing and relationship building skills.

Please view the role profile for the full list of essential and desirable criteria.

Package Description

Alongside a competitive salary as stated above, you will also receive:

• Up to 15% discretionary annual bonus.
• Annual performance-related pay review.
• 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us).
• 25 days annual leave plus flexible bank holidays (option to buy/sell additional 5 days).
• Private Medical Cover.
• Career development and progression opportunities.
• A truly flexible hybrid-working arrangement.
• A culture that promotes inclusivity, wellbeing and rewards hard work.
• Car Salary Sacrifice scheme.
• 6x salary death in service.
• A personal GP service enabling you to get a video consultation with an NHS-registered private GP.
• Employee Assistance Programme.
• A range of shopping discounts from major high-street retailers.

About the Company

About the Team

Technology is at the heart of our organisation. It empowers our colleagues to deliver the best-in-class service to our members, whether that be through our systems, platforms and architecture or robust data insights to help influence business decisions.

It is a very exciting time to get involved in our Member Experience, Digital and Data (MEDD) division, as the team are currently developing new Cloud-based architecture, introducing a new CRM system that will allow for better cross-team collaboration and re-defining our platforms and environments.

How MEDD work

We offer a truly-flexible hybrid working arrangement that is centred around our colleagues’ work-life balance. Technology allows us to collaborate effectively regardless of location, but we know sometimes you can’t beat being with your team in-person and our team tends to come on-site once or twice a month. However, we expect this can fluctuate throughout the year depending on our projects and current work.

Who We Are

Medical Protection Society (MPS) is the world’s leading protection organisation for Doctors, Dentists and healthcare professionals. We protect and support the professional interests of almost 300,000 Members around the world.

We are a not-for-profit organisation, meaning our Members’ premiums are kept safe should our Members require support for complaints or claims arising from professional practice, or invested into bettering the organisation, our colleagues and our products.

Our philosophy is to support safe practice in medicine and dentistry by helping to avert problems in the first place. We also actively campaign for regulatory and legal reforms that benefit Members and the wider healthcare professions.

To do this, we need exceptional colleagues who are trusted and supported to deliver their best work, so we can continue to provide the most trusted, valued and expert protection to members when they need us the most.

Next Steps

If you are interested in finding out more, looking for a new role and want to join an organisation that truly values its employees, take a look at the role profile to find out more about the role to apply.

Our Talent Acquisition team are always on hand should you have any questions, are having any technical issues or wish to understand how MPS can support you with your application and interview. You can contact our friendly Talent Acquisition team by emailing [e-mail]