Senior Information Analyst Norfolk and Norwich University Hospitals NHS Foundation Trust

Northumbria Healthcare NHS Foundation Trust; Norwich; On-site; GBP 35,000 - 55,000; Full time

Job description

Fixed term contract/ secondment opportunity until March 2026

The Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT) Business Intelligence Department is responsible for the delivery of informatics and data analysis across the Trust to support its clinical and administrative obligations.

The Department is comprised of a team of 25 Analysts, Officers and Developers and aims to provide the highest degree of services and support to Trust staff and the Trust's partners and commissioners. These services are undertaken through the provision of information, research, and analysis to customers throughout the trust. This service helps ensure that the best patient care is always available, and that staff productivity is maintained.

If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.

Role Overview

As a Senior Information Analyst, you will manage a team of Higher Information Analysts, Information Analysts and Information Officers who use a number of tools, including SQL and Power BI to extract and automate large data sets from a number of different sources. You will oversee the development of short and long-term planning, risk management, and resource allocation, while also acting as a subject matter expert to support the wider trust.

Key Responsibilities

1. Working with stakeholders to define requirements.
2. Delivering high-quality reports and visualizations.
3. Managing informatics projects.
4. Assisting in the design and implementation of the data warehouse.
5. Providing training and guidance to staff.

This role presents an opportunity for individuals with the appropriate skills and experience to join our team and support the Trust. You will be helping to ensure that the best patient care is always available within Norfolk and Norwich University Hospital.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

We can offer you the full range of NHS benefits/discounts and in addition:

1. Flexible working hours
2. Fast Track Staff Physiotherapy Service
3. Multi Faith prayer room
4. Discounted gym memberships
5. Excellent pension scheme and annual leave entitlement
6. Wagestream - access up to 40% of your pay as you earn it
7. Free Park & Ride service direct to NNUH site
8. Free 24-hours confidential counselling support
9. On-site Nursery
10. On-site cafes offering staff discounts
11. Support in career development
12. Flexible staff bank
13. Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Management Responsibilities

First and Second line management of a team of informaticians, allocating, prioritising and quality assuring their work. Take responsibility for their performance, training and development. Provide support, direction and leadership whilst dealing with own complex work.

Develop and maintain a high level of skills and abilities across the team. Regularly evaluate performance and development needs to ensure that development requirements are identified, performance issues are addressed and exceptional work is recognised and rewarded.

Produce and deliver comprehensive training material to develop and maintain a high level of skills and abilities across the team and wider trust colleagues.

Take ownership of individual and team workloads, keeping people informed of progress and managing expectations where necessary. Manage multiple tasks effectively by thinking through problems, prioritising and time management.

Assist in the management of budgets allocated to the department and/or delegated budget for projects and on-going maintenance of systems. Assist in the development of business cases and negotiations with external companies.

Development of short and long term plans to enable the best use of time and resource and to develop the remit of the team.

Be responsible for the development, production and delivery of a number of performance and business change projects, managing conflicting demands and communication sometimes sensitive and/or contentious issues with senior managers and external stakeholders.

Act as a formal deputy to the Head of Informatics and as a primary contact for senior managers within the organisation, providing both proactive and reactive support. Act as a trust representative in meetings with external bodies.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

This advert closes on Sunday 6 Apr 2025.