Senior Human Resources Advisor

Employee Relations Case Manager/Senior HR Advisor

Location: Hybrid – Solihull - 2 days per week in office

Full Time, Permanent

As part of this you’ll:

• Work in partnership with the business to provide strong professional HR advice and support strategic HR decisions at all levels of the organisation.
• Provide a proactive and/or “on demand” advisory and consultancy service to people managers on a range of human resource issues, employee life cycle procedures and policies consistent with employee standards, legislation, and guidelines.
• Manage end-to-end and timely closure of employee relations cases (disciplinary, absence, grievance, absence management, restructures, etc.).
• Be a point of escalation for ER Advisors for more complex queries and provide day to day coaching as required.
• Analyse people related metrics, data, and trends to make recommendations to Business Partners, and interventions with people managers to address identified people issues across the business.
• Liaise with external agencies/ functions such as legal and local union representatives regarding the people issues related to procedures and policies and ensure that people managers work within the defined policy & procedures.
• Provide support in the delivery of people management training, coaching and upskilling managers throughout ER processes.
• Coordination and management of redundancy consultations, ensuring thorough support is provided from beginning to resolution.

What you’ll need to do the role:

• Creative ‘can-do’ attitude, proven negotiation skills with confidence in relationship management at all levels.
• Customer and delivery focused, with the ability to make decisions and manage risks.
• Up to date understanding and application of employment law and HR best practice.
• A recognised HR qualification (CIPD or equivalent) is preferred.
• Excellent generalist/operational HR experience at Senior HR advisor, HR Business Partner level or equivalent.
• Proven experience in managing complex ER cases, including redundancies, restructures, disciplinary and grievance cases, and complex case management ideally as a HR Advisor, Generalist or equivalent.
• Confidence in coaching and mentoring People Managers.
• Ability to work in a fast-paced environment.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Flexible working options.
• A benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

If you believe you have the experience required, please apply with your CV now for instant consideration!