Venn Group are currently working with a Local Authority in the South West, who are seeking a Senior Housing Options Officer on an interim basis.
Main duties of the job:
Provide specialist advice on a range of complex housing options and homeless prevention initiatives
Hold a caseload & carry out detailed legal assessments of applications for housing, making decisions on all aspects of housing or homelessness applications including verification, eligibility, housing need and support
Determine the support needs of households in housing need and refer to specialist providers where appropriate
Participate in Housing Options Duty Rota, providing excellent customer service in respect of a range of complex and contentious housing enquiries, through a range of communication channels, online, face to face & in the community
Lead multi-agency case meetings for households with complex problems
Act as housing lead in response to serious domestic abuse, child protection, adult safeguarding etc. where clients have identified housing needs
Develop strong relationships with all housing providers and promote multi-agency initiatives in the prevention of homelessness
Essential Skills:
Experience of providing professional advice to people in housing need or a relevant sector
Experience of managing a caseload and developing support plans
To apply for this role and for more information, please send your updated CV toAshleigh Clarke at aclarke@venngroup.com or call 0117 930 8760