Senior Home Care Manager - Plymouth Area

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients. Come join our dynamic team in this critical leadership role! Every day is a challenge but every day is truly rewarding.

Schedule: M-F 8am-5pm

Employment status: Full time, exempt

We’re looking for someone who is ready to:

1. Oversee all aspects of home care schedule operations
2. Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guidelines
3. Oversee Home Care Managers responsible for scheduling, account management, oversight of payroll, Workers Comp and Reporting
4. Ensure the delivery of quality services and care
5. Manage the intake of new home care cases and contracts to promote growth at the location and perform home visits
6. Oversee recruitment efforts
7. Set and assist to meet location goals in hiring statistics and cases booked
8. Create and implement community outreach plans

The right candidate will have:

1. A minimum of two (2) years experience in home care and primarily scheduling and or supervision of schedulers
2. A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
3. ASAP experience a plus!
4. The ability to interface effectively and professionally with clients and families
5. A working knowledge of government contract management; knowledge of ASAPS preferred
6. The ability to handle stressful situations with compassion, understanding and patience.
7. Excellent decision making, negotiation, time management skills, and written and verbal communication skills
8. Account Management skills
9. Willing to travel between offices
10. Salary commensurate with experience and industry standards