Senior Healthcare Support Worker - Bures Ward

Senior Healthcare Support Worker - Bures Ward

East Suffolk and North Essex NHS Foundation Trust

Are you an experienced HCSW with a positive, adaptive and enthusiastic outlook looking for an exciting and dynamic role?

Do you have a passion for caring for patients with enhanced therapeutic care needs? Do you want the advantages of a permanent NHS position with the flexibility to choose your own shifts?

We have an exciting opportunity for you to join Bures Ward, a highly skilled and versatile team that works across Colchester hospital, providing vital support to all adult clinical specialities.

Bures Ward Healthcare Support Workers will assist across all adult wards and departments of the hospital, for patients who may require additional support due to their illness, unfamiliar surroundings, medication, mental health or challenging behaviour needs. Enhanced observation is an integral part of a therapeutic plan and ensures the safe and sensitive monitoring of a patient's physical and psychological wellbeing, whilst building therapeutic relationships.

Enhanced therapeutic observational care could be supporting 'cohorted' or patients who require 1-1 support. Enhanced care shifts will be assigned for no longer than 2-hour increments while supporting patients and staff across a variety of clinical settings.

This dynamic team will play a pivotal role in responding to operational demands, ensuring our ward and departments receive the support they need when they need it most.

Main duties of the job

This unique position offers the right candidate a chance to gain experience across a wide variety of specialities, developing your skills and expertise to become a highly versatile and experienced health care support worker. By working across diverse clinical areas, you'll build a wealth of knowledge and adaptability, empowering you to thrive in any situation and provide exceptional care. You will need to be flexible and adaptable as you could be supporting multiple areas during a shift - going where the need is greatest.

This role is perfect for someone who is eager to grow, embrace challenges and make a significant impact across the hospital.

We are committed to supporting you on this journey, providing the training and development needed to help you become the very best in this role.

In addition, we offer flexible working arrangements and self-rostering, we want you to thrive in your new role while maintaining a healthy work life balance. Choose your own shifts from available lates, nights, twilights and middle shifts.

You'll receive up to 2 weeks of specialist training (including in-depth enhanced observations and mental health) prior to the team going live. You will also be offered supernumerary time in areas you may not have worked in before to build your confidence, knowledge and skills.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

• To work as a member of Bures Ward under the supervision and guidance of the Registered Nurse, providing support to all areas of the Trust, moving between areas as service needs require.
• To build therapeutic and meaningful relationships with patients.
• To engage in therapeutic activities with patients to support their recovery of physical and mental health needs.
• To support the Registered Nursing staff in the initial assessment and ongoing care of patients, under supervision.
• To support the Registered Nursing staff in delivering individualised, safe and quality care to patients.
• To support the Registered Nursing staff in maintaining a safe clinical environment.
• To always communicate effectively with all members of the public and the multi-disciplinary team.

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

• Previous experience in an healthcare setting
• Experience within an acute care setting

Qualifications

• Care certificate achieved or demonstrable relevant skills
• Evidence of completed competencies as part of a professional portfolio
• Level 3 vocational qualification or equivalent experience
• Evidence of functional skills or willingness to undertake
• Willingness to undertake further study

Knowledge

• Awareness of physical, psychological and spiritual needs of patient's relatives and carers.
• Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
• Knowledge of clinical procedures and observations
• Knowledge of relevant legislation
• Understanding of risk management, health and safety issues, including safe manual handling.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust

£24,071 to £25,674 a yearper annum pro rata