Senior Healthcare Support Worker

Llety Newydd is a complex care unit, which provides long-term care to patients who still require hospital provision.

The team comprises of a unit manager, deputy, registered nurses and health care support workers. In addition to this, the team will work alongside the inpatient multi-disciplinary team to work towards discharge to the community.

The ability to speak Welsh is desirable but not essential for this post.

Main duties of the job

The ideal candidate will have excellent communication skills, a positive attitude towards supporting people with challenging behaviour and experience of working effectively within a multi-disciplinary environment.

Candidates would assist in the provision of both personal and health care, contributing to comprehensive treatment plans for each individual.

Candidates would support individuals to access meaningful activities and recognise early warning signs that require care plan intervention.

Candidates must also be able to demonstrate commitment to developing their skills.

About us

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK, we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Job responsibilities

You will deliver safe, high quality, compassionate care following individualised care plans and treatment interventions determined by the Registered Practitioner. This will include supporting patients with all aspects of the fundamentals of care including activities of daily living, providing feedback on progress against the plans.

You will communicate effectively with patients and relatives in a manner which is sensitive to patients, carers and relatives needs. This includes communicating effectively with patients who may have sensory impairment, speech and language difficulties, memory and cognitive impairment, learning difficulties and challenging behaviour.

You will maintain clear and accurate patient records relating to patient care and interventions utilising both digital and paper based records.

You will work as an effective member of the team, actively promoting good team relationships.

You will take responsibility for attending statutory, mandatory training and work based learning opportunities in accordance with the health board policy and local training needs analysis to achieve compliance with mandatory training.

Person Specification

Essential Qualifications & Knowledge

• Minimum of Qualification Credit Framework - QCF Level 3 (formerly NVQ Level 3)
• Evidence of maintaining their personal development, demonstrates an understanding of the scope of the role in the context of the nursing team
• Evidence of working within a specialist care setting
• Knowledge and understanding of the Code of Conduct for Healthcare Support Workers in Wales
• Knowledge of the fundamental aspects of care and the importance of the promotion of health and wellbeing, understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements, understanding of confidentiality, and principles of consent prior to undertaking care behaviour and wellbeing/mental requirements health or learning disability requirements
• Understanding of the principles of Safeguarding adults/children to keep patients within their care safe, understanding of when to seek advice and escalate to the appropriate registered professional for expert help and advice, understanding of the Health Board's Values and Behaviour Framework
• Evidence attendance at courses/study days pertinent to specialty e.g. working within the community/forensic Mental Health patients who have required a minimum of Medium Secure Care Services etc
• Understanding of caring for individuals with particular conditions; for example, dementia, mental illness, learning disabilities relevant to area of practice
• Evidence of competence assessment in administration of Naloxone

Essential Aptitude and abilities

• Adhere to and can demonstrate SBU Values & Behaviours
• Caring, compassionate attitude to patients and clients; able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team; able to undertake specific procedures involving physical skills commensurate with practice area e.g. recording of vital signs, venepuncture
• Ability to work effectively as a team player under appropriate supervision, and as part of a multidisciplinary team; able to organise self and others to achieve delegated tasks; able to effectively and appropriately escalate concerns to reduce risk and promote patient safety; ability to deal with non-routine and unpredictable nature of the workload, prioritise workload and individual patient contact
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

Other Essential Criteria

• Able to participate with a rotating shift pattern
• Excellent timekeeping and a flexible approach to work
• Committed work attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.