Senior Functional Consultant (UK)

You will join one of the Project Teams responsible for the successful & timely implementation of the UMAX solution at our customers’ premises in the UK.

The role is UK based and requires relevant ERP implementation experience.

UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables them to take operational performance and customer experience to higher levels, while cutting costs to serve.

As our Functional Consultant, you will:

• be the link between Business and IT
• manage customer expectations and translate Business & Functional requirements into application solutions
• attend workshops & meetings with the customer onsite
• follow up on testing and guarantee quality of the solution
• contribute to the further evolution of the Itineris standard UMAX solution
• take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…)
• collaborate closely with the Project Manager and Service Delivery Consultants
• participate in project progress meetings and proactively identify risk areas
• apply your expertise to deliver high quality consulting services to new and existing customers
• continuously develop and extend your knowledge within the Utility market, and transfer knowledge to other colleagues

Our ideal candidate will:

• have strong analytical skills (master’s degree or equivalent through experience)
• have experience with the Utilities market (a MUST)
• have at least 3-5 years’ experience as a Functional Consultant in the context of large, complex ERP/CRM project implementations
• be expert in identifying business requirements and have an excellent understanding of customers’ business processes
• experience with Microsoft Dynamics 365 is a 'plus'
• knowledge of PowerApps, Common Data Services, Project Automate, MS Forms pro,… is a 'plus'
• have excellent oral and written communication skills
• be willing to travel - depending on the project implementation phase - to the client (Reading area)
• be a dynamic team player with a true problem-solving mentality
• be hands-on, like to take initiatives and be driven by quality
• be 100% customer oriented and adapt swiftly to fast-paced and quickly changing environments

We offer you:

• a permanent contract (UK)
• a warm welcome! Enthusiastic colleagues will help you integrate and quickly feel at ease with us
• the opportunity to gain valuable experience in a fast-changing technological market
• in-depth initial training, long term career development and personal growth
• an attractive & competitive salary with fringe benefits
• an excellent work-life balance
• and… a lot of ‘fun’ moments!