Senior Fiduciary (Accounts and Settlement) Technician - Guy Carpenter

Senior Fiduciary (Accounts and Settlement) Technician - Guy Carpenter

Company:
Guy Carpenter

Description:
This Senior Fiduciary role will work as part of the Binders and Facultative Team. We are a well-established team with a lot of knowledge and expertise. You will have ownership and responsibility for your own clients. We are seeking a strong team player, who is self-driven with great attention to detail as you will be handling & allocating payments and receipts for our clients across all lines of business. We are looking for someone who is naturally client-focused and good at problem-solving to reconcile and unravel payment queries. The successful candidate will need to be organised and able to communicate with all levels of stakeholders with confidence and a desire to move into a management role.

• Career progression.
• Take responsibility for your own workload, including where necessary definition of cases and associated issues. You will work with a high degree of independence in relation to more routine aspects, collaborating effectively with senior colleagues where guidance or escalation is required.
• To partner with the Operations Specialists to support with root cause investigation and developing improved processes, protocols, and behaviours to improve outcomes in the future.
• Furthermore, provide expertise on reinsurance coverage assessment, processing of premiums and/or loss transactions and associated cash follow-up, plus the application and disbursement of funds due.

• We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 2 days per week allowing 3 days per week to be spent working on a remote basis once trained.
• Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
• Free parking close to the Witham office.

• Oversee the department's key priorities and monitor targets.
• Manage the workload of the fiduciary team.
• Always maintain a strong focus on the resolution of issues for clients and CSS in the broadest terms. Ensure actions taken are meaningful to conclude issues or develop traction to do so.
• Collaborate effectively with CSS and Guy Carpenter client-facing colleagues where necessary to ensure a coordinated approach is taken.
• Ensure a clear audit trail in relation to work undertaken, especially complex and/or historic matters.
• Support wider CSS activities where required, including but not limited to the quarter review of potential financial exposures, delivery of key performance targets, or other significant business goals.

• Knowledge of Re/insurance concepts and guidelines, laws and regulatory requirements (i.e., FCA), and general business trends.
• A track record of successful client account management, relationship management, engagement, and development.
• Successful management of workload; able to manage the expectations of all clients and stakeholders.
• Inquisitive mind and highly developed problem-solving skills.
• Data management and analytical skills.

• Effective leadership skills.
• Significant experience in Insurance or Reinsurance accounting and settlement activities.
• Demonstrable record of accomplishment of successful financial remediation or issue resolution including commercial or similar negotiation.
• Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
• Consistently provide guidance by mentoring and/or training colleagues.
• Consistently deliver excellent client service.

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,500 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process.