Senior Facilities Manager

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Supporting all of our BDO offices, our Property and Facilities team provides everything we need to guarantee our people a safe, efficient, and environmentally-friendly workplace. They ensure that all of our offices use the latest systems and services, enabling seamless collaboration and consistency across our firm. They play a key role in helping us to evolve – in terms of hardware and infrastructure – and they have a uniquely tangible effect on the offices they work with. As part of this forward-thinking and collaborative team, you’ll travel to our offices across the UK to make sure BDO is a brilliant place to work - for your colleagues and for you.

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

Our business continues to invest in our infrastructure. During the last three years, we have refurbished several of our offices or relocated. This has been part of our drive towards quality and the journey towards carbon net zero. At the forefront of our property strategy is the relocation to our new UK Headquarters in Marylebone in 2027, for which the person taking this role will play a significant part in our success.

Reporting to the Director of Property & Facilities Management, you will be responsible for the operation of our 220,000 sqft UK headquarters in London and our regional offices. You'll also carry the responsibility to drive consistency around design, operation, and maintenance of building services across 18 offices in our UK portfolio.

You will support our business needs and provide a workplace experience that meets the needs of our people. Driving quality through standard operating procedures, you will ensure we satisfy all regulatory and statutory requirements, meet current and future reporting requirements, align with our Sustainability and Net Zero targets, and provide a safe working environment and safe systems of work. Liaison with landlords on building-related matters is also a key responsibility.

In this role you’ll:

• Lead the Facilities management team across the portfolio to ensure excellent service and uptime of all facilities functions.
• Work with the PFM Sustainability and Compliance Senior Manager to ensure compliance and alignment across the portfolio.
• Lead the Facilities Management team at the London office.
• Work closely with the Senior Business Manager to manage budgets and expenditure related to the Facilities operational and capital spend.
• Ensure all KPIs are met or exceeded by service partners, suppliers, and contractors and create action plans to manage any issues.
• Manage subtenants and be the point of contact for any issues that may arise.
• Work with the Regional Facilities Manager (FM) to ensure that all engineering, energy, fabric, security systems, and fire systems are being operated and managed safely across the portfolio.
• Work with the PFM Sustainability & Compliance Senior Manager in managing the firm's compliance and internal reporting processes by helping to identify and implement solutions to support our commitment to Net Zero.
• Manage the property budget by monitoring ongoing occupancy costs through a diligent approach to service charges and dilapidations.
• Work with the PFM Property Senior Managers to ensure that our minimum operational requirements are clearly defined in lease agreements and provide expert negotiation when needed/requested.
• Identify leasehold improvement project pipeline to be included in the annual Capital Plan.
• Identify opportunities within capital spend and define business case/cost benefit analysis.
• Manage project lifecycle, utilising Project Management resources where appropriate.
• Collaborate with stakeholders to ensure the right outcomes for the business.
• Work with the Regional FM to provide input to the facilities actions within the Hub Business Continuity Plans.
• Work closely with other key business stakeholders to ensure all issues are covered & managed.
• Define gaps and instil controls.
• Work with the Regional FM and Operations Contacts to periodically test Hub BCPs to ensure functionality.
• Work closely with the Property & Facilities Management Leadership Team.
• Build strong relationships with Operations Managers and contacts who manage day-to-day operations in our regional hubs.
• Work with all stakeholders across support functions such as Technology, Information Security, Procurement, and Human Resources.
• Build and develop strong relationships with our landlords, building management teams, and tenants.
• Create a partnership model with contractors and suppliers.
• Play a key role in our migration to new UK Headquarters, planned for 2027.
• Explore and deliver technology solutions to improve workplace experience for staff.
• Explore Smart Building technologies to ensure we are leveraging systems to optimize plant, equipment, and operating procedures.

You’ll be someone with:

• Experience of managing facilities services for a large corporate organisation.
• Proven ability to work independently and influence across the business and support functions.
• Experience of working with landlords and tenants.
• Proven change management skills.
• Proven track record in managing contracts.
• Dedicated team management experience, with the ability to lead and energise colleagues.
• An understanding of the importance of budgetary control both operational and projects.
• An understanding of energy and environmental management.
• The ability to conduct research to remain current with changes in legislation and knowledgeable around best practice.
• The ability to present technical information to a non-technical audience and communicate clearly at all levels.
• Professional membership of relevant institution.
• NEBOSH/IOSH Qualified or equivalent.
• Experience of working with ISO14001, ISO50001, and ISO45001.

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity, and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.