Senior Event Operations Manager - National Theatre

Senior Event Operations Manager - National Theatre

Salary: £50,000 per annum
Working Hours: 5 out of 7 days per week

Benefits:

1. Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
2. Aviva Digicare – Free annual healthcare check
3. Exclusive Benefits & Wellbeing site (Perks at Work)
4. Entertainment discounts – up to 55% off cinema tickets
5. Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
6. Travel discounts – Discounts with holiday companies such as TUI and Expedia
7. Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
8. Meals on duty
9. Vodafone discounts
10. Pension scheme and Life Assurance
11. Employee Assistance Programme
12. 23 days + BH’s and an additional day off for your birthday
13. 2 days additional leave, following return from Maternity leave during the first year back
14. Competitive and supportive family benefits
15. Day off for baby’s 1st birthday
16. Holiday purchase scheme
17. On-going training & development and career pathways
18. Professional subscriptions paid
19. Financial wellbeing programme and preferred rates on salary finance products

OVERVIEW:
The National Theatre, one of the UK’s leading arts venues, reaches millions of people each year through live and digital programming, creating and sharing performances in London, across the UK and internationally. The organisation strives to be accessible, inclusive and sustainable. It empowers artists and craftspeople to make world-leading work, inspires young people, and works with communities.

JOB DESCRIPTION:
Reporting to the Director of Food & Drink, you will be responsible for driving event sales across the commercial spaces, targeting all business streams from corporate to weddings.

KEY AREAS OF RESPONSIBILITY:

1. Event delivery
2. Deliver commercial and internal events according to function sheet specifications
3. Maintain expected high standards for all types of events
4. Adhere to responsible alcohol service guidelines
5. Ensure the operational team have in depth induction and training, a detailed briefing and are in correct uniform, enabling them to perform to the high standards expected
6. Manage client relationship and communication throughout the event
7. Complete relevant H&S paperwork and end of night reporting
8. Team management & training
9. Line management of event operations management and a team of casual staff
10. Book staffing as required with NT Food & Drink’s staffing partner
11. Write rotas according to event requirements and labour budgets
12. Staff inductions including health & safety and event specific training
13. Training & development of event operations management and casual team members
14. Establish and update standard operating procedures and menu specification documents

PERSONAL COMPETENCIES & EXPERIENCE:

1. Previous experience in operational event management, preferably within a cultural/heritage venue, high end hotel or similar
2. Experience managing multiple events simultaneously and with guest numbers of 200+
3. Detailed knowledge of event preparation requirements including staffing, equipment, logistics, stock control and external suppliers
4. Experience with all aspects of event specific and general health & safety requirements
5. Excellent communication and interpersonal skills, with the ability to build and maintain a strong, skilled operational team
6. Strong organisational and multitasking abilities, with a keen attention to detail
7. Proven track record of managing event P&L, including effective labour budgeting and beverage stock control
8. Experience of working with a range of budgets and financial acumen
9. Ability to work collaboratively with cross-functional teams and external partners
10. Flexible around the need to adjust working patterns within reason and as agreed with line manager, as relevant to business requirements from time to time
11. Excellent knowledge of the hospitality industry and current trends
12. High level of professionalism and ability to represent the organisation effectively
13. Ability to think outside the box and be creative

Who we are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.