Senior Digital Projects and Change Manager

To be a pivotal member of the Project Management Office (PMO) with responsibility for the following areas:

1. Deliver on a range of projects, to the agreed specifications using PRINCE2 methodology, and having clear oversight of a number of additional projects, providing line management, guidance and support to junior members of the PMO.
2. Being central to the continual development of the PMO and its functions.
3. Strategically managing the clinical change process for the IM& T department, supporting clinical change staff from initiation to post go-live evaluation on a number of allocated projects.
4. Facilitating the smooth adoption to new technologies into clinical settings.
5. Ensuring that there are effective communications with all stakeholders and that any clinical views are fully understood and appropriately incorporated.
6. Working within the principles of a PRINCE2 environment.
7. Influencing the care of Service Users and Carers, improving efficiencies, and reducing costs by ensuring that benefits associated with projects are fully realised.
8. Support with the development of a clinical informatics network, bridging the gap between digital and clinical services to achieve successful transformation.
9. Supporting the development of the GMMH Digital Strategy.

Main duties of the job

1. To be both an active team member and leadership figure within the PMO.
2. To hold responsibility for the effective delivery of projects allocated to you, and/or others within your responsibility.
3. To have a clear and up to date understanding of clinical services, the way in which they operate and the challenges of introducing new changes within services, to be able to leverage this to strategically embed change and digital projects.
4. To develop, support and effectively manage the PMO team, ensuring resources are utilised appropriately to support the organisation's digital transformation requirements.
5. To develop and maintain a standardised approach to systems, processes and procedures that will support both successful project management and clinical change.
6. Promote the IM& T Department by developing and maintaining excellent working relationships internally and externally.
7. Promote a culture of digital transformation, adoption and sustainability to improve the experience and outcomes for services users, carers and staff.

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job description
Job responsibilities
Please see attached job description and person specification

Staff benefits

• Pay Enhancements:

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

• 1: Time plus 47%
• 2: Time plus 41%
• 3: Time plus 35%
• 4: Time plus 30%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

Person Specification
Education / Qualifications
Essential

• Educated to degree level or equivalent experience
• Evidence of continual professional and/or personal development

Desirable

• Post graduate qualification
• PRINCE2 Foundation/Practitioner
• APMG Foundation/Practitioner
• Managing Successful Programmes (MSP) qualification
• Registered Nurse or Allied Health Professional, with a relevant, up to date qualification and registration

Experience
Essential

• Experience of delivering complex, large scale digital projects or clinical change/quality improvement within mental health services
• Experience of leading on projects involving stakeholders from a number of different disciplines, in order to improve the quality of care
• Experience of working with complex information and using persuasive and effective negotiating skills
• Experience of line managing staff, including delivering appraisals, annual leave and sickness management and other personnel issues
• Experience of using the internet to undertake research and maintain awareness of the latest Department of Health or NHS legislation and policy changes
• Proven ability to manage budgets and human/financial resources effectively, demonstrating staff management and leadership skills
• Experience of managing complex clinical change and undertaking benefits realisation
• Considerable experience in planning and delivery of significant organisational change
• Experience of assessing requirements and the development of technical/functional specifications of requirements
• Experience of tendering and procurement of IT or related products and services
• Experience of developing and implementing strategies, policies and action plans
• Experience of process mapping and service redesign
• Experience of group facilitation

Desirable

• Experience of working for the NHS and/or in mental health
• Experience of using core electronic health IT systems, such as Electronic Patient Records (EPR) and ePMA systems
• Experience and understanding of national clinical informatics strategies and initiatives
• Experience of contributing to an organisation's Digital Strategy

Knowledge
Essential

• Knowledge of NHS digital technology and data standards and strategies, such as the NHS Digital Care Plan, Data Saves Lives, What Good Looks Like framework
• Thorough understanding of the NHS and/or social care national IM& T agenda
• Knowledge of key broader NHS policy, such as The Long Term Plan
• Thorough understanding of how NHS and social care organisations operate
• Thorough knowledge of health system IT systems
• Sound understanding and working knowledge of change management concepts such as process mapping, process redesign, stakeholder expectation management
• Knowledge and practical application of financial and risk management

Desirable

• Understanding of the current NHS mental health strategies and plans
• Knowledge of upcoming contracting and commissioning changes within the health and social care system
• Understanding of NHS procurement and tendering processes

Skills and Abilities
Essential

• Ability to lead and manage change
• High standard of report writing and presentation skills
• Excellent organisation skills, with the ability to work under pressure, prioritise effectively and meet deadlines
• Ability to manage multi-faceted teams
• Excellent negotiation, persuasion and motivation skills
• Ability to maintain an understanding of numerous dependent Trust wide priorities
• Excellent analytical skills, being able to interpret and present data in a number of different formats
• Capability to evidence a broad range of leadership skills
• Demonstrate excellent attention to detail
• Excellent change management skills
• Excellent project and change management skills including an in-depth understanding of project and change management techniques
• Ability to change focus quickly in response to changing demands
• Ability to develop good working relationships with staff of all disciplines and at all levels

Desirable

• Excellent project and change management skills including an in-depth understanding of project and change management techniques

Qualities
Essential

• Self-confident and motivated, with the ability to enthuse and motivate others to succeed
• Team player, open, honest and compassionate
• Focused, proactive and resilient with practical problem-solving skills
• Strong interpersonal awareness to support effective teamwork with colleagues
• Conscious of own development needs and the development needs of others, with an interest to nurture talent where appropriate
• Flexible and adaptable attitude to working requirements
• Willingness to work creatively and find new ways of working if required for success
• Ability to work under pressure to tight deadlines and prioritise conflicting tasks
• Ability to learn and apply new skills to different subject areas
• Ability to work effectively within a team or under own initiative and take decisions about an appropriate course of action without supervision

Desirable

• Evidence of innovative and thought-provoking idea generation

Other
Essential

• There is an occasional requirement to travel to relevant regional/national events. Also, to regularly travel across the wide footprint of the Trust to attend meetings relevant to the role.

Employer details
Employer name

Greater Manchester Mental Health NHSFT

Address

Prestwich Hospital Site

Manchester

M25 3BL

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