Senior Digital Implementation Analyst

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of our success and help drive our limitless ambitions.

About the role

Data is at the heart of our strategy to engage and delight our customers, and we are determined to harness its power to go as far as we can to deliver a euphoric, personalised experience that they’ll love.

Our Data Analytics team is central to these efforts and works closely with our brilliant team of Data Engineers, Data Scientists, Software Engineers, and Product teams (among others) to deliver robust insights and reporting to the entire company.

Everyone in the data team plays a key role in creating the foundations for robust data and empowering individuals across the business to make insightful, data-led decisions.

We primarily use Snowplow, GA4 and Google Tag Manager (for our Web data), BigQuery (for our data warehousing) and Looker (for our BI and Data Visualisation).

As a Senior Digital Implementation Analyst you will:

• Own and maintain our web tracking in Snowplow and GTM
• Work closely with Product and Tech teams to ensure new features are tracked
• Maintain GTM 3rd party tags
• Gather requirements for reporting from various stakeholders and ensure there is tracking coverage for these
• Work with other Product Analysts in the team to ensure events are tracked and modelled for reporting
• Train teams on usage of Web and App Reports
• Engage with stakeholders for requirements gathering and knowledge sharing

About you

• Have advanced experience of tracking web events in GA via GTM, using the data layer. Direct experience with Snowplow is a bonus
• Have experience transitioning to GA4
• Have an understanding and experience of GTM server-side implementation
• Have experience building dashboards and reporting in a BI Platform such as Looker
• Understand Snowplow event data in BigQuery and be able to work with Data Engineers to model that data
• Be flexible and enjoy working in small teams to focus on specific time-bound projects
• Significant experience with SQL is a plus
• Have a hunger to learn
• Be excited to discuss ideas & share knowledge with their peers
• Be able to work independently and use initiative to tackle complex problems
• Be able to prioritise workload in a fast-paced environment

You will be working with:

• Data, Digital, Tech and many more stakeholders across the business

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!