Senior Demand & Supply Planner

The Clorox Company; Richmond; On-site; GBP 40,000 - 80,000; Full time

Job description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Senior Demand & Supply Planner is responsible for creating & maintaining the forecast and for managing supply & inventory for multiple Clorox product categories across all channels, customers and distributors as well as driving continuous development of the S&OP process.

Responsible for balancing the demand plan to ensure it fully supports both the Product Supply & business strategies. Responsible for submitting official forecast commitments to internal teams for financial and inventory planning on a monthly, quarterly and annual basis. Responsible for leading category S&OP meetings and active participation in category projects.

Ensuring optimal inventory levels by monitoring supply plans, replenishment orders, scheduling requirements & supplier capacities of all manufacturing locations.

Developing business relationships and using data-driven insights, analysis & tools to ensure forecast accuracy. The Planning team are fundamental to delivering excellent Customer Fulfillment Rates at optimal Total Delivered Cost and for supporting the execution of the business sales plan.

In this role, you will:

Key Responsibilities

• Create and maintain rolling 18-month forecasts on a monthly basis utilizing forecasting system & tools.
• Build the forecast using historic base sales/trends & post-activity evaluations and work with sales & marketing to agree assumptions / activity uplifts.
• Ensure total & sub-category level forecasts tie to total company revenue expectations - highlight gaps/risks/opportunities.
• Work with Sales Team to compare distributor & customer forecasts, inventory levels, shipment trends & POS. Highlight issues/opportunities and amend forecasts.
• Proactively communicate critical changes to downstream supply chain partners.
• Manage the demand planning for new products, transitions and discontinuations through liaison with Project leaders, Sales, Marketing & Finance teams.
• Build long-range budgets & forecasts annually, review & submit quarterly.
• Lead monthly Demand Alignment and GM Brief meetings ensuring full process adherence by other key stakeholders.
• Identify and execute continuous improvement plans for the S&OP process.
• Forecast Accuracy & Bias KPIs – Establish targets, monitor, report and publish results, driving improvements through close communication with stakeholders, trend analysis and gap identification.

• Own the day-to-day Supply/Demand relationship between manufacturing locations and EU/SSA business.
• Oversee capacity and scheduling requirements to ensure maximization of product availability to Customers. Communicate status & risk and recommended actions to the business as soon as issues identified.
• Work closely with the Customer Care teams, US export team, Planning and Logistics functions to ensure deliveries are made on time in full.
• Manage the introduction of new products and product changeovers through liaison with Project leader, Sales, Marketing & Finance. Manage supply timings, phase-out requirements, write offs and demand expectations.

Key Objectives

% of Time

1. Business Results and Targets:

• Lead the S&OP process for your categories.
• Drive forecast accuracy to minimize service failures.
• Manage safety stock levels to drive CFR at optimal cost.
• Support sales team to maximise volume potential with customers/distributors.
• Measure performance against agreed targets & drive actions for improvement.
• Own technical mastery of planning systems and drive improvements with global support team where appropriate.

60%

2. Efficiency, Innovation and Change Management:

• Engage in a process of continuous improvement of planning processes.
• Document operational processes & identify improvement areas.
• Support growth in new and emerging products/brands/categories.

30%

3. Strategy and Execution:

• Execution of agreed team strategy.
• Provide feedback, analysis & reports for strategy development.

10%

What we look for:

Required Qualifications and Capabilities

a. Years and Type of Experience Preferred:

• 5+ years Supply Chain experience.
• 5+ years Demand/Supply Planning experience.
• Experience working in Consumer Packaged Goods industries (or similar).

b. Education Level/Degree:

• Business degree or other relevant qualification / relevant work experience preferred.

c. Technical Skills Preferred:

• Experience using planning software & working with technical teams to develop/implement (preferred).
• Advanced MS Excel.
• Analytical skills including basic statistics.
• Report writing and presenting.
• Master data management.
• Broad understanding of Supply Chain & Business Finance.

d. Managerial Skills and Abilities:

• Independent working style, self-starter, able to thrive in ambiguous situations.
• Continuous Improvement mind-set; able to develop/simplify processes.
• Ability to problem solve; take ownership, identify root-causes and implement timely resolutions.
• Ability to balance time spent between detailed precise analysis and a big-picture approach.
• Highly developed analytical skills; able to handle large data sets from multiple sources with attention to detail. Ability to draw conclusions and make recommendations.
• Excellent interpersonal skills including ability to liaise, influence and interface with a variety of individuals both within and outside the company.
• Exceptionally organized with ability to manage multiple projects simultaneously.

e. Other Languages Required:

• English, this is the main communication language used in the Clorox business.

We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning. At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community.

Benefits we offer to help you be well and thrive:

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location

Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.

To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.