Senior Delivery Manager

About us

We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.

Role Purpose

As a Senior Delivery Manager you will be a strong leader accountable for the effective delivery of complex, high-risk products and services. Able to demonstrate a strong delivery ethic using delivery methodologies through your thinking, processes and actions. The Senior Delivery Manager will be able to apply the appropriate approach to an Initiative/delivery and coach and support the squad.

Senior Delivery Managers are responsible for the on time and on cost delivery of the work for their squads & initiatives, ensuring that all parties are aligned & timelines agreed to successfully deliver the agreed business benefits & outcomes for our Customers.

About the role

You will manage multiple internal and external stakeholders & be able to translate between technical and business stakeholders. The role involves actively addressing internal and external risks, issues and dependencies including where ownership exists outside the team.

This role sits within the Marketing area of the portfolio; experience in Marketing or Advertising technology would be an advantage for candidates.

You will work hand in hand with the Product Owners, Technical Experts & Principal Engineers to influence and define a path to meet our commercial aims.

In this role, you will build and maintain connected teams of specialists ensuring they are motivated, collaborating and working well.

• Use adaptive planning techniques, problem detection & encouraging continuous Improvement.
• Active participation in the Delivery Manager community, sharing and re-applying skills and knowledge to encourage best practice.
• Working closely with 3rd party providers (Marketing, email, SMS).

Required skills and experience

• Strong communication and influencing skills to engage senior stakeholders.
• Experience working with differing Delivery approaches, able to apply the appropriate framework from the TVG Delivery toolkit.
• Exposure to Marketing or Advertising Technology Projects or Products would be beneficial.
• Experience working on high profile projects & products across a range of technical & business disciplines.
• Experience working with a Product Manager, Tech Lead, BA, and delivery team to define the roadmap for any given product or project.
• Demonstrate Adaptive Planning techniques, problem detection, encouraging continuous Improvement.
• Experience Identifying and owning the resolution of impediments, helping the team to overcome them.
• A focus on continuous value driven delivery.
• Experienced at working with & managing external partners.
• Encouraging behaviours to facilitate continuous improvement of the delivery team.
• Experience coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques.

Benefits

• On Target bonus (Business and Personal performance).
• £1000 of flexible benefits allowance.
• 30 days holiday + bank holidays + option to purchase 5 additional days.
• 6% matched pension.
• Hybrid working - 3 days per week from our Speke HQ.
• Brand discount up to 25%.
• Ongoing training and development.

Hiring Process

What happens next?

Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely.

You can expect a three-stage interview process for this position:

1st Stage - An initial informal chat with a member of our TA Team.

2nd stage - A 30-45 minute video call with 2 members of the hiring team to discuss your skills and relevant experience. This is a great opportunity to find out more about the role and to ask any questions you may have.

3rd Stage - A more formal interview which will be competency based.

As an inclusive employer please do let us know if you require any reasonable adjustments.

Equal opportunities

We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.