Senior Customer Business Manager

PepsiCo; Reading; On-site; GBP 40,000 - 80,000; Full time

Job description

Overview

PepsiCo UK is home to some of the world's most loved food and drink products. Making every day favourites like Walkers, Quaker, Doritos, Pipers and Monster Munch, to name a few! We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in more than 200 countries and territories. The company generated $91 billion in net revenue in 2023. In the UK we pride ourselves on being a great place to work and in 2023 have been awarded the Times Top 50 Employers for Gender Equality (formerly Times Top 50 Employers for Women) for the 18th year in a row and Top Employer for the 12th year in a row.

Here at PepsiCo UK&I we are looking for a fantastic Customer Business Manager to manage our Snacks commercial relationships for one of our top customers.

This Senior account management role will lead the agenda with the customer, full P&L responsibility, delivering strong relationships to drive sustainable share, net revenue and profit growth.

Responsibilities

• Accountable for full ownership of PepsiCo’s snacks business with a top grocery customer (planning, forecasting and execution).
• Achieve business commercial objectives.
• Manage external customer relationships with key trading contacts to Senior Buyer level, as well as working with Range & Space planners, Online and Supply.
• Build strategic Joint Business Plans and Account Plans to deliver mutual PepsiCo and customer growth.
• Utilise trade investment & trading levers efficiently through negotiation and developing a promotional strategy.
• Develop and deliver execution for Marketing campaigns and NPD in line with internal expectations and gate targets.
• Manage an internal matrix of Shopper Marketing, Finance, Supply Chain, Digital, Category Management teams, as well as managing and delegating work with our global shared service executives.
• Key part of the wider grocery and customer teams – delivering positive team dynamic and showing role model behaviour.

Qualifications

• Sales and P&L management experience, including national account ownership, grocery experience is preferable but not a pre-requisite.
• Proven commercial and analytical ability, with an eye for detail combined with a collaborative mindset in order to manage both the operational and strategic agendas.
• Excellent communication and relationship building skills with a proven ability to influence both internal and external stakeholders.
• Strong negotiation skills, with the ability to conduct multi-faceted negotiations at both tactical and strategic/contractual level.
• Experience leading and coaching cross-functional teams with varying backgrounds and experience levels.
• A customer-centric and innovative approach.

Why PepsiCo?

We offer a competitive salary, bonus, car allowance, critical illness cover, flexible working, discounted gym membership, market-leading health and wellbeing support, generous company pension plus so much more. In 2024 we have enhanced our extended parental leave offering, now paying in full for 26 weeks of maternity leave and 10 weeks for paternity leave for those who have the respective length of service.

Diversity and Inclusion

We want each and every PepsiCo employee to feel comfortable just simply being who they are and bring their full self to work. We celebrate what makes us all unique and know that to truly represent the communities around us we must reflect them in our workforce. That’s why we’ve empowered our employees to champion diversity and set up grassroots groups to drive our diversity and inclusion agenda from the ground up, embedding it in our culture.

We are an equal opportunity employer and comply with the Equality Act 2010, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender, gender identity or gender reassignment, disability or race including; colour, nationality, ethnic or national origin.

To enable you to be at your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process. Please speak to the Recruiter directly about any support you need.