Senior Credit Risk Manager, Responsible Lending and Open Banking

The Vacancy

Senior Credit Risk Manager, Responsible Banking and Open Banking

Contract Type: Permanent / Full Time

Location: London, Bradford or Petersfield

Working Pattern: Hybrid-typically a couple of days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer:

• Holidays: 25 days holiday up to 30 days (depending on service)
• Pension: We know it is important to save for the future, that is why we will contribute up to 10%
• Maternity/Paternity: We realise that family time is important, we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leave
• Workations: opportunity to work abroad 20 days a year (approved list of countries) enable you to visit family and friends or extend your trip
• Volunteering: 2 paid days to 'give back' to the charity of your choice
• Development: LinkedIn Learning for all
• Finance: Snoop Premium available to all colleagues
• Opportunities to connect: via quarterly socials, in-person and virtual company updates
• Medical: Opportunity to opt in for Private Medical Insurance
• Bonus: Discretionary annual bonus

We are seeking a strategic leader to drive the evolution of alternative data usage-particularly open banking transactional data-across affordability and credit risk strategies for Loans, Vehicle Finance, and Credit Cards.

This role represents a key leadership position within the UK industry, influencing the development and implementation of data-led approaches that expand access to credit for underserved segments of the population. Through thought leadership and innovation, you will support VBG's objectives of increasing market share, growing receivables, and enhancing profitability, all while ensuring positive and responsible customer outcomes.

As a Senior Credit Risk Manager, you will:

• Provides leadership and serves as a role model within the broader strategy function, fostering a culture of innovation and entrepreneurial thinking. Effectively influences cross-functional teams, including Technology & Change, and Data & Analytics.
• Leads a cross-functional team dedicated to developing and enhancing credit strategy, with a focus on lending policy and the strategic use of open banking data to support affordability assessments and responsible lending practices.
• Co-ordinating projects aimed at achieving an ambitious future vision to change lending for the better.
• Ensuring we can effectively engage with customers at different points in the lending journey.
• Creating innovative ways to look at the data 'value exchange' throughout the customer onboarding process.
• Responsible for building, leading, and developing a high-performing team, fostering a culture of excellence, collaboration, and continuous growth.
• Driving the optimisation of lending decisions through test and learn initiatives to identify champion strategies for both new and existing customers.
• Effectively engages and influences stakeholders at all levels across the Group-from peers to Senior Management-to secure alignment, drive strategic initiatives, and deliver meaningful change.
• Supporting business growth and portfolio profitability - ensuring a balance between risk, reward and responsible lending.
• Providing colleagues with opportunities to succeed, devoting dedicated time to empowering people through coaching, mentoring and sharing expertise and knowledge.

What We're Looking For:

• Expert in developing responsible lending strategies as part of a Credit Risk function, including personal loans, credit cards and vehicle finance.
• Expert in use of open banking data
• Communication, ability to articulate complex ideas to stakeholders in order to influence or persuade, through delivering key messages with impact when required
• Extensive experience of key activities such as development and implementation of scorecards, strategy rules and affordability assessments, coupled with an overview of a typical customer journey and touchpoints
• Familiar with the existing regulatory and economic landscapes, with working knowledge of CONC obligations and an overview of wider macro-economic environment and trends
• Degree in numerical / analytical subject preferred

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who We Are:

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life's opportunities. Established in 1880, we're now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.75 million UK customers.

Vanquis has been named one of the Financial Times UK's Best Employers 2025, ranking in the top 50 nationwide and seventh in Banking and Financial Services. This recognition is based on independent employee feedback, reflecting our strong workplace culture, career growth opportunities, and commitment to our people. Our dedication to making a real difference for customers and supporting our colleagues remains at the heart of what we do.

We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. That means competitive salaries, benefits, and a Group-wide recognition scheme. Everyone can enrol in our pension and after six months, you can join our 'Buy as You Earn' scheme.

We're about more than financial rewards though. We give everyone a voice in the business and room to be their authentic self. And we know you're here to build your career, so we help every colleague with training and development opportunities. Making sure there's always something new to learn.

Vanquis Bank is an Equal Opportunity Employer

Here at Vanquis Banking Group, we embrace everyone's unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your sexual orientation, martial or civil partner status, race, colour, nationality, ethnic or national background, faith, disability, or age - your experiences and background help enrich our teams, and most importantly help support our customers in the best way possible. At the end of the day, it's our people that help us to fulfil the reason why we're here in the first place: to help put people on a path to a better everyday life.

If there's anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it's a copy of our application form in another format or additional assistance, we're available to help. You can contact us at careers@vanquis.com

The Company

At Vanquis, we've been empowering lives since 1880. As a FTSE All Share company and leading specialist bank, we lend responsibly to over 1.75 million UK customers.

We're just as committed to our colleagues as we are to our customers, offering competitive salaries, comprehensive benefits, and recognition schemes. With pension plans, our 'Buy as You Earn' scheme, and ongoing training opportunities, we create a supportive environment where you can grow and thrive.

Bring your authentic self, find your voice, and build your career with us-because at Vanquis, we believe in making the most of life's opportunities.

The Benefits

Competitive base salary and rewards

Private Medical Insurance

25 days holiday entitlement
one day accrued for each year of service (max 30 days)

Defined contribution pension scheme

Discretionary bonus scheme

Perks at Work
A perks platform of over 30,000 unique discounts

Volunteering
2 paid days to support a charity of your choice

Flexible, hybrid, & dynamic working policies

Personal & career development opportunities

Monthly and Quarterly Colleague Socials

Discounted gym membership

BUPA GP Service

Workplace Gallery