Senior Contract Manager

TN United Kingdom; Coatbridge; On-site; GBP 52,000 - 53,000

Job description

Social network you want to login/join with:

Full time 08.00-4.30 Monday to Friday, offering a salary of £52,050.60, plus a company car or car allowance and great company benefits.

Mears have continued investment in the North Lanarkshire community for the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

Our ambition is to be recognised as the most trusted, large private provider, working with the public sector by 2025. Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

We are looking to strengthen our workforce by appointing a Senior Contract Manager to oversee the works in the South Lanarkshire area, ensuring that no work is left unturned or delayed.

Mears are a market leader in providing housing services to the affordable housing sector, and a major presence in the housing with care market. Mears Group’s vision is to make a positive difference to the people we serve by improving homes, improving communities and improving lives.

About the role:
As a Senior Contract Manager, you will be responsible for a team of highly qualified and dedicated staff, including 2 supervisors and an administrator.

The successful Senior Contract Manager will be responsible for the day-to-day management of contract service delivery at the local branch level, supporting the General Manager on the delivery of high-quality capital & programmed works.

Ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability, and resource deployment.

• Management of all aspects of operational and commercial delivery.
• Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes, and health & safety.
• Ensure compliance and adherence to health & safety regulations at all times.
• Demonstrate, maintain, and monitor the company’s commitment to best practice.
• Adherence to and completion of company & client reporting protocols within required timescales.
• Cultivate a positive, customer-focused culture that is instilled and promoted across all work.
• Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets.
• Manage employees’ performance, coaching and developing individuals in their roles.
• Cultivate a strong working relationship with clients, service users, and local communities.

Role Criteria:

• Trade Background
• Knowledge of Repairs & Maintenance
• Supervisory Experience
• Proven track record of programmed works management & delivery.
• Proven track record of commercial and performance management.
• Ability to manage multiple sites & contracts.
• Proven track record of working in a customer-focused environment.
• Experience of contract/project management including:

Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, the list is endless.

Excellent training and development opportunities.

25 days holiday entitlement along with bank holidays.

Access to employee support and wellbeing services.

Mears offer a company pension, life insurance, and share scheme.

Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment.