Senior Continuous Improvement Analyst

Peoples Partnership; Crawley; Hybrid; GBP 40,000 - 70,000; Full time

Job description

About People's Partnership:
At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:
As a Senior Continuous Improvement Analyst you will work collaboratively with the business to drive continuous improvement through automation, process re-engineering and small change initiatives. This role requires previous experience running larger process improvement projects. The Senior Continuous Improvement Analyst will act as a liaison between business stakeholders and perform a range of activities which will help ensure the opportunities identified are validated and fit for purpose prior to implementing process automation and operational change.

1. Ability to drive and support with the delivery of a continuous improvement culture working in an efficient and effective way.
2. Support and oversee change through Process Re-engineering, ensuring that the change delivered supports the business and customers needs.
3. Maintain and manage the scoring matrix ensuring that we focus on the key areas required to support the operation.
4. Use stakeholder management skills to work with the business to ensure actions are on track and targets are being met.

What we're looking for:

• Proven experience in running continuous improvement projects.
• Proven experience on running larger scale process improvements.
• Gather and map business requirements e.g. for automation opportunities.
• Previous experience of process improvement, ideally in Financial Services.
• Lean Six Sigma - yellow and green belt.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%.
• Real living wage.
• 25 days starting annual leave allowance (rising with service) plus your birthday off.
• Onsite Parking (in Crawley offices).
• Income protection, critical illness cover & death in service insurance.
• Work from abroad policy for all levels.
• Employee healthcare.
• Parental and adoption leave.
• Learning & development opportunities, paid for professional qualifications and study support.
• Travel season ticket loans.
• Subsidised restaurant in our Crawley office.
• Volunteering days and charity payroll giving.
• Onsite gym.
• Ride-to-Work scheme.
• Social clubs and events.

You can learn more about how we support our employees on our website.

Disability Statement
People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.